ChatFlow‑AI Live Chat & Inbox vs Chatifai AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ChatFlow‑AI Live Chat & Inbox, Nov 4, 2026 for Chatifai AI Chatbot & Support.
The short answer
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $4.99/month for ChatFlow‑AI Live Chat & Inbox and $39/month for Chatifai AI Chatbot & Support.
- Chatifai AI Chatbot & Support lists 13 features ChatFlow‑AI Live Chat & Inbox’s listing doesn’t mention, including Agent avatar, AI chatbots, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Starter
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Growth
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Professional
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatFlow helps you manage all customer conversations from one inbox so you can respond faster and stay organized. Add a live chat widget to your store in minutes and start talking to customers instantly. Assign chats, add notes, and collaborate with your team in real time. Customer profiles are created automatically for better context.
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
- Live chat widget with auto-setup - ready in minutes, no coding needed
- Team inbox & mobile app - manage conversations anywhere with your team
- Fully customizable widget - match your brand colors, messages & position
- Multi-agent collaboration - add unlimited team members with role controls
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatFlow‑AI Live Chat & Inbox |  Chatifai AI Chatbot & Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatFlow‑AI Live Chat & Inbox | Chatifai AI Chatbot & Support |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 29 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | ChatFlow‑AI Live Chat & Inbox | Chatifai AI Chatbot & Support |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $39/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ChatFlow‑AI Live Chat & Inbox | Chatifai AI Chatbot & Support |
|---|---|---|
| Shopify category rank | Not enough data | #105 |
| Shopify App Charts | Not on this week’s charts | #17 on Rookies in Chat |
| Built for Shopify | No | No |
| Launched | Feb 10, 2026 | Apr 13, 2026 |
| Languages | 1 | 7 |
| Developer | KwikFlow | Chatifai |
FAQ
ChatFlow‑AI Live Chat & Inbox and Chatifai AI Chatbot & Support: common questions
- Is ChatFlow‑AI Live Chat & Inbox or Chatifai AI Chatbot & Support cheaper?
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $4.99/month for ChatFlow‑AI Live Chat & Inbox and $39/month for Chatifai AI Chatbot & Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatFlow‑AI Live Chat & Inbox lists 3 the others don’t mention, such as Business hours, File upload, Quick replies. Chatifai AI Chatbot & Support lists 13 the others don’t mention, such as Agent avatar, AI chatbots, Cart recovery, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ChatFlow‑AI Live Chat & Inbox, Nov 4, 2026 for Chatifai AI Chatbot & Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ChatFlow‑AI Live Chat & Inbox, Nov 4, 2026 for Chatifai AI Chatbot & Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.