Chatflo vs Chatifai AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatflo, Nov 4, 2026 for Chatifai AI Chatbot & Support.
The short answer
- Both list a free plan. Paid plans start at $14.99/month for Chatflo and $39/month for Chatifai AI Chatbot & Support.
- Chatifai AI Chatbot & Support lists 9 features Chatflo’s listing doesn’t mention, including Agent avatar, Chat flows, Customer insights.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 team seat
- · 50 AI conversations (lifetime cap)
- · 90-day conversation history
- · Live answers across up to 100 products
- · Order, stock, and product Q&A from live
- · Real discount codes generated in chat
Basic
- · 12-month conversation history
- · 5 team seats with shared inbox
- · 50 AI conversations / month
- · Cart-aware product suggestions
- · Conversation handoff to your team
- · Live answers across up to 500 products
Pro
- · 10 team seats with shared inbox
- · 300 AI conversations / month
- · Advanced analytics with conversion track
- · Customer profile-aware responses
- · Live answers across up to 8,000 products
- · Page and cart context in every reply
Plus
- · 700 AI conversations / month
- · Conversion attribution analytics
- · Customer profile-aware responses
- · Live answers across up to 20,000 product
- · Per-location stock and order tracking
- · Unlimited history with full export
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNo time to answer every product question, hunt down stock, or chase abandoned carts? Chatflo's AI chat reads your live Shopify data products, orders, customers, per-location stock to give shoppers accurate answers in seconds. When a sale needs a nudge, the bot creates a real, redeemable discount code on the spot. It knows what page the shopper is on and what's in their cart.
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
- Live data: Answers product, order, and per-location stock questions accurately
- Discount codes: Creates real, redeemable codes inside the conversation
- Cart-aware: Adapts to what shoppers are viewing and what's in their cart
- Team inbox: Hands off conversations to your team when the AI can't help
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatflo |  Chatifai AI Chatbot & Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatflo | Chatifai AI Chatbot & Support |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 29 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Chatflo | Chatifai AI Chatbot & Support |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $14.99/month(ahead) | $39/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chatflo | Chatifai AI Chatbot & Support |
|---|---|---|
| Shopify category rank | #809 | #111(ahead) |
| Shopify App Charts | Not on this week’s charts | #18 on Rookies in Chat |
| Built for Shopify | No | No |
| Launched | May 25, 2026 | Apr 13, 2026 |
| Languages | 1 | 7 |
| Developer | Chatflo | Chatifai |
FAQ
Chatflo and Chatifai AI Chatbot & Support: common questions
- Is Chatflo or Chatifai AI Chatbot & Support cheaper?
- Both list a free plan. Paid plans start at $14.99/month for Chatflo and $39/month for Chatifai AI Chatbot & Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatflo lists 6 the others don’t mention, such as AI generation, Instant answers, Mobile responsive, Multi-language. Chatifai AI Chatbot & Support lists 9 the others don’t mention, such as Agent avatar, Chat flows, Customer insights, Email chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatflo, Nov 4, 2026 for Chatifai AI Chatbot & Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatflo, Nov 4, 2026 for Chatifai AI Chatbot & Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.