Chaterimo: GenAI‑powered chat vs Cortimo — AI Customer Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chaterimo, Oct 17, 2026 for Cortimo.
The short answer
- Only Chaterimo lists a free plan. Paid plans start at $9/month for Chaterimo and $29/month for Cortimo.
- Cortimo lists 4 features Chaterimo’s listing doesn’t mention, including Chat assignment, File upload, Live chat.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Learner - Free
- · - 100 messages / month
- · - Gemini Flash LLM model
- · - Max 50 000 characters saved as data
Growth-Your API
- · - AI web search
- · - Chatgpt, Claude, or Gemini LLM models
- · - Lead generation form
- · - Sales assistant (100 AI messages)
- · - Store up to 5M characters
- · - Ticketing system
Evolve-Your API
- · - AI web search
- · - Chatgpt, Claude, or Gemini LLM models
- · - Lead generation form
- · - Sales assistant (250 AI messages)
- · - Store up to 10M characters
- · - Ticketing system
Advanced-Your API
- · - AI web search
- · - Chatgpt, Claude, or Gemini LLM models
- · - Lead generation form
- · - Sales assistant (500 AI messages)
- · - Store up to 20M characters
- · - Ticketing system
Starter
- · 500 messages / month
- · Code tool
- · Support tickets
- · Unlimited agents
- · Widget customisation
Pro
- · 1,500 messages / month
- · Code tool
- · Everything in Starter
- · Priority support
- · Unlimited agents
Business
- · 5,000 messages / month
- · Dedicated support
- · Everything in Pro
- · Python execution
- · Unlimited agents
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChaterimo is an AI-powered customer service chatbot for Shopify that integrates with the Shopify API to fetch products, update details, check orders, and answer customer questions. Powered by ChatGPT, Claude, Gemini or Grok, it delivers personalized responses in your brand's voice.
Most customer support questions are repetitive: "where is my order", "can I return this", "is it in stock". Cortimo answers them instantly using your real Shopify catalog, orders, and store policies — so your team only handles cases that genuinely need a human. Customers don't just get answers — they take action.
- Using Shopify API to fetch products from you Shopify store.
- Fetch and update daily your products information (description, availability).
- Tailor chatbot to align with your brand voice and meet specific customer needs.
- 24/7 Customer Support: Chaterimo provides round-the-clock assistance.
- Customers self-serve refunds, returns, cancellations, and order tracking in chat
- Answers from your real Shopify catalog, orders, and policies
- Customize AI agents and add new specialized agents from your dashboard
- Run Python code in chat for advanced workflows
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chaterimo |  Cortimo |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chaterimo | Cortimo |
|---|---|---|
| App Store rating | 3.4 ★ | Not published |
| App Store reviews | 7 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Chaterimo and Cortimo: common questions
- Is Chaterimo or Cortimo cheaper?
- Only Chaterimo lists a free plan. Paid plans start at $9/month for Chaterimo and $29/month for Cortimo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chaterimo lists 2 the others don’t mention, such as Cross-sell, Upsell. Cortimo lists 4 the others don’t mention, such as Chat assignment, File upload, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chaterimo, Oct 17, 2026 for Cortimo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chaterimo, Oct 17, 2026 for Cortimo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.