ChatDock : Chat Button Pro vs JA WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ChatDock, Jun 23, 2026 for JA WhatsApp Chat Button.
The short answer
- ChatDock lists 10 features JA WhatsApp Chat Button’s listing doesn’t mention, including Auto-position, Cart page, Checkout page.
Head to head
ChatDock Pro
- · Attention effects for the chat icon
- · Chat channels customization
- · Chat widget customization
- · Custom location for the chat icon
- · Page targeting for the chat icon
- · Unlimited Visitor
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatDock helps merchants add a floating multi-chat button to their storefront. Customers can contact the store through WhatsApp, phone, email, Messenger, Instagram, Telegram, TikTok, and more. Merchants can choose channels, customize colors, set button position, control mobile and desktop visibility. It is simple to set up and helps shoppers contact support faster.
Provide seamless customer support by letting shoppers contact you through their preferred messaging platforms. This app enables you to create a customizable floating chat widget for your storefront. By offering direct communication channels like WhatsApp, Messenger, and Zalo, you can quickly answer questions and resolve issues.
- Add WhatsApp, phone, email, Messenger, Instagram, Telegram, and more
- Customize button color, position, labels, icons, desktop or mobile visibility
- Show a clean floating chat button that helps customers contact your store faster
- Track basic widget opens and channel clicks to understand customer engagement.
- Sell directly via WhatsApp, Messenger, Zalo, Telegram, Viber, TikTok.
- Connect with customers instantly via popular messaging apps or phone calls.
- Customize the widget's design and placement to match your store's brand.
- Answer customer questions instantly with a floating multi-channel widget.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatDock |  JA WhatsApp Chat Button |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatDock | JA WhatsApp Chat Button |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatDock | JA WhatsApp Chat Button |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $3.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | Not published |
Listing
| Measure | ChatDock | JA WhatsApp Chat Button |
|---|---|---|
| Shopify category rank | #593 | #471(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 10, 2026 | May 8, 2026 |
| Languages | 1 | 1 |
| Developer | Web6 | Janova |
FAQ
ChatDock and JA WhatsApp Chat Button: common questions
- What features does each app list that the other doesn’t?
- ChatDock lists 10 the others don’t mention, such as Auto-position, Cart page, Checkout page, Collection pages. JA WhatsApp Chat Button lists 5 the others don’t mention, such as Customer insights, Email chat, Live chat, Social media. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ChatDock, Jun 23, 2026 for JA WhatsApp Chat Button; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ChatDock, Jun 23, 2026 for JA WhatsApp Chat Button. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.