ChatDock : Chat Button Pro vs Chatio: WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Chatio lists a free plan. Paid plans start at $3.99/month for ChatDock and $2.99/month for Chatio.
- ChatDock lists 18 features Chatio’s listing doesn’t mention, including Agent avatar, Auto-position, Backgrounds.
Head to head
ChatDock Pro
- · Attention effects for the chat icon
- · Chat channels customization
- · Chat widget customization
- · Custom location for the chat icon
- · Page targeting for the chat icon
- · Unlimited Visitor
Free
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatDock helps merchants add a floating multi-chat button to their storefront. Customers can contact the store through WhatsApp, phone, email, Messenger, Instagram, Telegram, TikTok, and more. Merchants can choose channels, customize colors, set button position, control mobile and desktop visibility. It is simple to set up and helps shoppers contact support faster.
Turn Conversations Into Sales — With WhatsApp & Messenger WA Chat Button Pro adds a beautiful, fully customizable WhatsApp and Facebook Messenger chat button to your Shopify store. With a single click, shoppers can reach you on their favourite messaging platform — making it easier than ever to answer questions, build trust, and close sales.
- Add WhatsApp, phone, email, Messenger, Instagram, Telegram, and more
- Customize button color, position, labels, icons, desktop or mobile visibility
- Show a clean floating chat button that helps customers contact your store faster
- Track basic widget opens and channel clicks to understand customer engagement.
- Sticky WhatsApp chat button — floats on all store pages, fully responsive
- Facebook Messenger chat integration — connect your Facebook Page in seconds
- Buy with WhatsApp button — product-page button pre-filled with product details
- Dual channel support — run WhatsApp and Messenger simultaneously
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatDock |  Chatio |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatDock | Chatio |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ChatDock and Chatio: common questions
- Is ChatDock or Chatio cheaper?
- Only Chatio lists a free plan. Paid plans start at $3.99/month for ChatDock and $2.99/month for Chatio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatDock lists 18 the others don’t mention, such as Agent avatar, Auto-position, Backgrounds, Borders. Chatio lists 3 the others don’t mention, such as Business hours, File upload, Tooltips. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.