ChatConvert Live & AI Chatbot vs SmartBot: Leading AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ChatConvert Live & AI Chatbot, Nov 9, 2026 for SmartBot.
The short answer
- On the Shopify App Store: ChatConvert Live & AI Chatbot 5.0 from 1 reviews and SmartBot 4.7 from 457 reviews.
- Both list a free plan. Paid plans start at $19.99/month for ChatConvert Live & AI Chatbot and $30/month for SmartBot.
- SmartBot lists 19 features ChatConvert Live & AI Chatbot’s listing doesn’t mention, including Agent avatar, AI chatbots, AI recommendations.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 Proactive Campaigns
- · 5 Curated Answers, CSV + PDF Upload
- · 50 AI conversations / month
- · 7 Days of analytics history
- · Browser Push Notifications
- · Unlimited Human Chat
Basic
- · 100 AI Conversations / month
- · 15 Curated Answers, CSV + PDF Upload
- · 3 Proactive Campaigns
- · 3 Team Seats
- · 30 Days of Analytics History
- · Browser Push Notifications
Pro
- · 25 Curated Answers, CSV + PDF Upload
- · 5 Team Seats
- · 500 AI Conversations / month
- · 7 Proactive Campaigns
- · 90 Days of Analytics History
- · Browser Push Notifications
Plus
- · 1,000 Conversations / month
- · 10 Team Seats
- · 15 Proactive Campaigns
- · 365 Days of Analytics History
- · 50 Curated Answers, CSV + PDF Upload
- · Browser Push Notifications
Free
- · 300 AI chats (lifetime)
- · 7-day Growth trial included
- · Supports up to 50 products
Starter
- · Custom knowledge base
- · Learns FAQs & Policies
- · Supports up to 500 products
- · Unlimited AI chats
- · WhatsApp live agent handoff
Growth
- · AI email reply & Product highlights
- · Learns from Blogs & Files
- · Real-time sales pop-ups
- · Smart AI sales follow-up
- · Supports up to 3,000 products
Pro
- · AI-optimized product data
- · Advanced AI chat automation
- · High concurrency support
- · Priority customer support
- · Superior AI performance
- · Support headless storefronts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatConvert is an AI chatbot and Live Chat, AI helpdesk & support app for Shopify. It learns from your products, pages, policies, and FAQs to answer customer questions 24/7. It helps shoppers discover relevant products, provides human-like support, and reduces purchase hesitation with AI product Recommendations.
SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence.
- Deep store knowledge: Understands products, policies, pages, and FAQs.
- 24/7 AI sales agent: Supports shoppers and helps sales.
- Smart recommendations: Helps customers discover the correct products.
- Live and AI chatbot: Deliver instant, human-like support.
- The AI chatbot and live chat solution natively built and integrated for Shopify.
- Customer support with AI chatbots that learn and adapt to your products.
- Engage more customers and drive conversions with AI chat invitations.
- Boost sales with AI-powered recommendations and order tracking.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatConvert Live & AI Chatbot |  SmartBot |
|---|---|---|
| Detected stores | Not published | 1,365 |
| Net store change, 28 days | 0 | −3 |
| Stores added, 28 days | Not enough data | 15 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | ChatConvert Live & AI Chatbot | SmartBot |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.7 ★ |
| App Store reviews | 1 | 457(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | 2% |
Pricing
| Measure | ChatConvert Live & AI Chatbot | SmartBot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19.99/month(ahead) | $30/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | ChatConvert Live & AI Chatbot | SmartBot |
|---|---|---|
| Shopify category rank | #22 | #13 |
| Shopify App Charts | Not on this week’s charts | #20 in Chat |
| Built for Shopify | No | Yes |
| Launched | Jul 22, 2026 | Aug 1, 2023 |
| Languages | 1 | 11 |
| Developer | Progryss Media Pvt Ltd | BestChat |
FAQ
ChatConvert Live & AI Chatbot and SmartBot: common questions
- Is ChatConvert Live & AI Chatbot or SmartBot cheaper?
- Both list a free plan. Paid plans start at $19.99/month for ChatConvert Live & AI Chatbot and $30/month for SmartBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, ChatConvert Live & AI Chatbot or SmartBot?
- On the Shopify App Store: ChatConvert Live & AI Chatbot 5.0 from 1 reviews and SmartBot 4.7 from 457 reviews.
- What features does each app list that the other doesn’t?
- SmartBot lists 19 the others don’t mention, such as Agent avatar, AI chatbots, AI recommendations, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ChatConvert Live & AI Chatbot, Nov 9, 2026 for SmartBot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ChatConvert Live & AI Chatbot, Nov 9, 2026 for SmartBot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.