ChatConvert Live & AI Chatbot vs ChatMate ‑ AI Chatbot & Inbox
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ChatConvert Live & AI Chatbot, Oct 14, 2026 for ChatMate.
The short answer
- Both list a free plan. Paid plans start at $19.99/month for ChatConvert Live & AI Chatbot and $29.99/month for ChatMate.
- ChatMate lists 42 features ChatConvert Live & AI Chatbot’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
Free
- · 1 Proactive Campaigns
- · 5 Curated Answers, CSV + PDF Upload
- · 50 AI conversations / month
- · 7 Days of analytics history
- · Browser Push Notifications
- · Unlimited Human Chat
Basic
- · 100 AI Conversations / month
- · 15 Curated Answers, CSV + PDF Upload
- · 3 Proactive Campaigns
- · 3 Team Seats
- · 30 Days of Analytics History
- · Browser Push Notifications
Pro
- · 25 Curated Answers, CSV + PDF Upload
- · 5 Team Seats
- · 500 AI Conversations / month
- · 7 Proactive Campaigns
- · 90 Days of Analytics History
- · Browser Push Notifications
Plus
- · 1,000 Conversations / month
- · 10 Team Seats
- · 15 Proactive Campaigns
- · 365 Days of Analytics History
- · 50 Curated Answers, CSV + PDF Upload
- · Browser Push Notifications
Free
- · 1 agent · Email + live chat
- · 100 product training items
- · 20 URL & file uploads
- · 50 AI conversations (lifetime)
- · FAQ page · 90-day
Basic
- · 3 agents · Email + live chat
- · 50 AI conversations / month (hard cap)
- · 500 product training items
- · Basic analytics · 7-day trial
- · Human handoff · 12-month history
Growth
- · 10 agents · WhatsApp self-connect
- · 300 AI conversations / month (hard cap)
- · 5,000 product training items
- · Behavior sales cards · advanced analytic
- · Priority support
Enterprise
- · 10,000+ knowledge items
- · 700 AI conversations / month (hard cap)
- · Mobile inbox · brand deep customization
- · Returns in chat · dedicated advisor
- · Unlimited agents · full channels
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatConvert is an AI chatbot and Live Chat, AI helpdesk & support app for Shopify. It learns from your products, pages, policies, and FAQs to answer customer questions 24/7. It helps shoppers discover relevant products, provides human-like support, and reduces purchase hesitation with AI product Recommendations.
ChatMate is an AI customer service and sales assistant for online merchants. It answers product and order questions in real time, syncs store knowledge into chat, and keeps Email, Messenger, Instagram, and live chat in one inbox. Behavior-triggered cards help recover carts and recommend products, while human handoff handles complex cases with your team. Multilingual UI helps global teams sell confidently.
- Deep store knowledge: Understands products, policies, pages, and FAQs.
- 24/7 AI sales agent: Supports shoppers and helps sales.
- Smart recommendations: Helps customers discover the correct products.
- Live and AI chatbot: Deliver instant, human-like support.
- 24/7 AI chat trained on your products, policies, and FAQs
- Analytics to track conversations, resolution, and sales influence
- FAQ help center that deflects repetitive questions before they reach you
- Theme chat widget installable from the Shopify theme editor
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatConvert Live & AI Chatbot |  ChatMate |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatConvert Live & AI Chatbot | ChatMate |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatConvert Live & AI Chatbot | ChatMate |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19.99/month(ahead) | $29.99/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ChatConvert Live & AI Chatbot | ChatMate |
|---|---|---|
| Shopify category rank | #22 | #990 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 22, 2026 | Aug 31, 2026 |
| Languages | 1 | 15 |
| Developer | Progryss Media Pvt Ltd | DEVDIY |
FAQ
ChatConvert Live & AI Chatbot and ChatMate: common questions
- Is ChatConvert Live & AI Chatbot or ChatMate cheaper?
- Both list a free plan. Paid plans start at $19.99/month for ChatConvert Live & AI Chatbot and $29.99/month for ChatMate. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatMate lists 42 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, AI generation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ChatConvert Live & AI Chatbot, Oct 14, 2026 for ChatMate; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ChatConvert Live & AI Chatbot, Oct 14, 2026 for ChatMate. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.