Chatconnect ‑ connect chatbots vs ZB: Facebook & Messenger Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatconnect, Oct 25, 2026 for ZB.
The short answer
- Only ZB lists a free plan. Paid plans start at $19/month for Chatconnect and $4.99/month for ZB.
- ZB lists 5 features Chatconnect’s listing doesn’t mention, including Agent avatar, Business hours, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro Plan
- · 3 chat support
- · Priority email support
Enterprise Plan
- · 4 plus chat support
- · Analytics and reporting
- · Premium Support"
- · Priority email support
Free
- · 2 chat channels
- · Up to 5,000 monthly visits
Starter
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 5 chat channels
- · Up to 5,000 monthly visits
Growth
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 10 chat channels
- · Up to 25,000 monthly visits
Pro
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 100,000 monthly visits
- · Up to 15 chat channels
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatConnect simplifies customer communication by integrating all major chatbot platforms into your Shopify store. Instead of managing separate chat widgets and dealing with conflicting scripts, merchants can enable multiple providers simultaneously with intelligent positioning and timing controls.
ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store.
- Connect WhatsApp, Messenger, Crisp, Tidio, Tawk chats, LiveChat, and Zendesk etc
- Control where each chatbot appears, set auto-show delays, an others
- Track chatbot clicks, measure provider performance, and analyze customer data
- One-click app embed activation with all Shopify themes.
- Allow your visitors to contact you via Messenger.
- Message history is kept forever.
- Label conversations and keep notes inside Messenger of your conversation.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatconnect | ZB |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatconnect | ZB |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 22 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatconnect | ZB |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $4.99/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 2 | 4 |
Listing
| Measure | Chatconnect | ZB |
|---|---|---|
| Shopify category rank | #987 | #103(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 2, 2026 | Jan 18, 2016 |
| Languages | 1 | 1 |
| Developer | Mojahid | Zotabox |
FAQ
Chatconnect and ZB: common questions
- Is Chatconnect or ZB cheaper?
- Only ZB lists a free plan. Paid plans start at $19/month for Chatconnect and $4.99/month for ZB. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatconnect lists 2 the others don’t mention, such as AI chatbots, Quick replies. ZB lists 5 the others don’t mention, such as Agent avatar, Business hours, Chat buttons, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatconnect, Oct 25, 2026 for ZB; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatconnect, Oct 25, 2026 for ZB. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.