ChatCast: Agentic Commerce vs What The FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $29/month for ChatCast and $29/month for What The FAQ.
- ChatCast lists 9 features What The FAQ’s listing doesn’t mention, including Collection page, Custom CSS, Custom font and color.
Head to head
free
- · 200 AI-powered responses/month
- · Agent MCPs included
- · Auto-generated FAQs from your data
- · Basic analytics
- · FAQ and AI assistant widgets
- · Up to 50 products synced
Starter
- · Everything in Free
- · Product Data Enrichment
- · Up to 500 products
- · Up to 500 responses per month
growth
- · 2,000 responses/month
- · API Access
- · Custom Agent Skills
- · Everything in free
- · Up to 2,000 products
pro shopper assist
- · 10,000 responses/month
- · Agentic Affiliate Comissions
- · Custom Integrations
- · Dedicated Success Manager
- · Everything in Gwoth
Free
- · 100 AI chat answers per month
- · FAQs for up to 5 products of your choice
- · Question inbox and click stats
- · SEO-ready FAQs with structured data
- · Store-wide shipping & returns FAQs
Pro
- · Auto-promotion of popular questions
- · Conversion analytics
- · Judge.me & Gorgias as knowledge
- · No "Powered by" branding
- · Product image & PDF manual analysis
- · Unlimited products & AI answers
Max
- · AI FAQs for up to 500 products
- · Everything in Pro
- · Gorgias tickets as knowledge
- · Judge.me reviews as knowledge
- · Priority support
- · Unlimited AI chat answers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers leave when their questions go unanswered and AIs do not cite your products. ChatCast adds an AI assistant and auto-generated product FAQs that answer customer questions instantly — sizing, shipping, returns, compatibility — using your own product data and store policies. FAQs are created and kept up to date automatically, so there is nothing to write or maintain.
What The FAQ builds an editable knowledge base from your product descriptions, variants, images and store policies, then writes the FAQs shoppers actually ask for every product. An AI ask-box answers live questions using only your knowledge. When it doesn't know, it says so and points to your support. Every question lands in your inbox so you can fill gaps, and popular questions can auto-promote into FAQs.
- Auto-generated product FAQs - No need for manual drafts and updates
- Agentic AI visual shopping assistant - Move beyond chatbots with Experiences
- Product Data Enrichment - Prepare & Enrich Catalogue for AI readiness
- Agentic Skills Builder - Build Agentic UI experiences for your customers
- AI FAQs generated from your product data, variants, images and policies
- Grounded AI chat: answers only from your knowledge — never invents facts
- Store-wide shipping & returns FAQs imported from your policies and pages
- Question inbox + analytics: see what shoppers ask, auto-promote them to FAQs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatCast |  What The FAQ |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatCast | What The FAQ |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatCast | What The FAQ |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $29/month |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | ChatCast | What The FAQ |
|---|---|---|
| Shopify category rank | #131 | #55(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Jul 27, 2026 |
| Languages | 2 | 1 |
| Developer | Comet Rocks GmbH | Rolling Square SA |
FAQ
ChatCast and What The FAQ: common questions
- Is ChatCast or What The FAQ cheaper?
- Both list a free plan. Paid plans start at $29/month for ChatCast and $29/month for What The FAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatCast lists 9 the others don’t mention, such as Collection page, Custom CSS, Custom font and color, Custom templates. What The FAQ lists 1 the others don’t mention, such as Tabs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.