ChatCast: Agentic Commerce vs Intellichat ‑ AI & Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.

The short answer

  • Both list a free plan. Paid plans start at $29/month for ChatCast and $15/month for Intellichat.
  • ChatCast lists 9 features Intellichat’s listing doesn’t mention, including Accordions, Custom CSS, Custom templates.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Storefronts - Other
  • FAQ
  • Chat
  • Helpdesk
Languages
  • English
  • German
  • English
Launched
May 21, 2026
Jun 26, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
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—
Detected stores
0active installs
0active installs
Most common store size
—
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Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $199/month
From $0 to $99/month
Plans
freeFree
  • · 200 AI-powered responses/month
  • · Agent MCPs included
  • · Auto-generated FAQs from your data
  • · Basic analytics
  • · FAQ and AI assistant widgets
  • · Up to 50 products synced
Starter$29/month
14-day free trial
  • · Everything in Free
  • · Product Data Enrichment
  • · Up to 500 products
  • · Up to 500 responses per month
growth$79/month
14-day free trial
  • · 2,000 responses/month
  • · API Access
  • · Custom Agent Skills
  • · Everything in free
  • · Up to 2,000 products
pro shopper assist$199/month
14-day free trial
  • · 10,000 responses/month
  • · Agentic Affiliate Comissions
  • · Custom Integrations
  • · Dedicated Success Manager
  • · Everything in Gwoth
FreeFree
  • · 10 sources
  • · 500 AI Message per month
  • · Basic AI Model
Basic$15/month
15-day free trial
  • · 100 Sources
  • · 5000 AI message per month
  • · Advance AI Model
Standard$45/month
  • · 1000 sources
  • · 20000 AI Message per month
  • · Advance AI Model
Premium$99/month
  • · 50000 AI Message per month
  • · Advance AI Model
  • · Unlimited sources
Coverage
17 of 19 features89%
10 of 19 features53%
Unique strengths
  • Accordions
  • Custom CSS
  • Custom templates
  • Custom URL
  • +5 more
  • Search bar
  • Search filters
FAQ
89%17/19
53%10/19
Display options
82%9/11
73%8/11
Editing tools
100%8/8
25%2/8
982onlybothonly
ChatCastIntellichat19 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Shoppers leave when their questions go unanswered and AIs do not cite your products. ChatCast adds an AI assistant and auto-generated product FAQs that answer customer questions instantly — sizing, shipping, returns, compatibility — using your own product data and store policies. FAQs are created and kept up to date automatically, so there is nothing to write or maintain.

IntelliChat provides an AI-powered chatbot that integrates with your Shopify store data. It learns from your product catalog, pages, and policies to provide instant, accurate answers to common customer questions 24/7. The chatbot handles inquiries about product details, shipping info, and refund policies. An integrated "Where is my order?" function gives customers real-time status updates, reducing support requests.

Key points
  • Auto-generated product FAQs - No need for manual drafts and updates
  • Agentic AI visual shopping assistant - Move beyond chatbots with Experiences
  • Product Data Enrichment - Prepare & Enrich Catalogue for AI readiness
  • Agentic Skills Builder - Build Agentic UI experiences for your customers
  • AI-powered chatbot answers detailed questions about your products
  • Instantly index store products with advanced vector search for smart AI search
  • Customizable colors, themes, and icons to perfectly match your brand's style
  • Configure preset questions to guide customers to your frequently asked question
Screenshots
Chatcast AI FAQs
AI Assistant for visual shopping conciergeFAQ widget on product page answering buyer questionsDynamic FAQs considering customer journey and customer awareness
Intellichat AI Chatbot
Source Tab to manage SourcesCustomize Tab to Change look of ChatbotAdd Intellichat In Your Store

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatCastIntellichat
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChatCastIntellichat
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChatCastIntellichat
Free planYesYes
Lowest paid monthly plan$29/month$15/month(ahead)
Longest free trial14 days15 days
Plans listed44

Listing

MeasureChatCastIntellichat
Shopify category rank#131in FAQNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 21, 2026Jun 26, 2025
Languages2English, German1English
DeveloperComet Rocks GmbHSiteskyline

FAQ

ChatCast and Intellichat: common questions

Is ChatCast or Intellichat cheaper?
Both list a free plan. Paid plans start at $29/month for ChatCast and $15/month for Intellichat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ChatCast lists 9 the others don’t mention, such as Accordions, Custom CSS, Custom templates, Custom URL. Intellichat lists 2 the others don’t mention, such as Search bar, Search filters. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.