ChatCast: Agentic Commerce vs Chatty AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ChatCast, Nov 7, 2026 for Chatty AI Chatbot & Live Chat.
The short answer
- Both list a free plan. Paid plans start at $29/month for ChatCast and $19.99/month for Chatty AI Chatbot & Live Chat.
- Chatty AI Chatbot & Live Chat lists 29 features ChatCast’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
free
- · 200 AI-powered responses/month
- · Agent MCPs included
- · Auto-generated FAQs from your data
- · Basic analytics
- · FAQ and AI assistant widgets
- · Up to 50 products synced
Starter
- · Everything in Free
- · Product Data Enrichment
- · Up to 500 products
- · Up to 500 responses per month
growth
- · 2,000 responses/month
- · API Access
- · Custom Agent Skills
- · Everything in free
- · Up to 2,000 products
pro shopper assist
- · 10,000 responses/month
- · Agentic Affiliate Comissions
- · Custom Integrations
- · Dedicated Success Manager
- · Everything in Gwoth
Free
- · 50 AI conversations/ month
- · AI answers FAQs & recommends products
- · AI trained up to 200 products
- · After-hours auto reply + saved replies
- · Email connect
- · Unlimited human conversation
Basic
- · 100 AI conversations/ month
- · 12-month chat history
- · 5 members
- · AI order tracking
- · Basic analytics
- · Multi-channel inbox
Pro
- · 500 AI conversations /month
- · AI Shopping assistant
- · AI reply on socials
- · Advanced analytics
- · Auto-recover abandoned carts
- · Pro AI model - smarter & higher accuracy
Plus
- · 1000 AI conversations /month
- · AI Shopping assistant
- · AI analytics consultant
- · Pro AI model higher accuracy
- · Train AI with up to 20,000 products
- · Unlimited member
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers leave when their questions go unanswered and AIs do not cite your products. ChatCast adds an AI assistant and auto-generated product FAQs that answer customer questions instantly — sizing, shipping, returns, compatibility — using your own product data and store policies. FAQs are created and kept up to date automatically, so there is nothing to write or maintain.
No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked.
- Auto-generated product FAQs - No need for manual drafts and updates
- Agentic AI visual shopping assistant - Move beyond chatbots with Experiences
- Product Data Enrichment - Prepare & Enrich Catalogue for AI readiness
- Agentic Skills Builder - Build Agentic UI experiences for your customers
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatCast | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | Not published | 7,210 |
| Net store change, 28 days | 0 | −63 |
| Stores added, 28 days | Not enough data | 86 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | ChatCast | Chatty AI Chatbot & Live Chat |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 1,898 |
| New reviews, 28 days | Not enough data | 21 |
| Reviewers a year or more in | Not enough data | 7% |
Pricing
| Measure | ChatCast | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $19.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ChatCast | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Shopify category rank | #131 | #2 |
| Shopify App Charts | Not on this week’s charts | #94 on the Shoplist 100 |
| Built for Shopify | No | Yes |
| Launched | May 21, 2026 | Jun 9, 2022 |
| Languages | 2 | 1 |
| Developer | Comet Rocks GmbH | Chatty AI Sales Agent - For live chat & helpdesk |
FAQ
ChatCast and Chatty AI Chatbot & Live Chat: common questions
- Is ChatCast or Chatty AI Chatbot & Live Chat cheaper?
- Both list a free plan. Paid plans start at $29/month for ChatCast and $19.99/month for Chatty AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatCast lists 6 the others don’t mention, such as Custom font and color, Custom URL, Drag-and-drop editor, HTML. Chatty AI Chatbot & Live Chat lists 29 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ChatCast, Nov 7, 2026 for Chatty AI Chatbot & Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ChatCast, Nov 7, 2026 for Chatty AI Chatbot & Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.