ChatBuster AI Live Chatbot vs Chatonbo AI Chatbot ‑ LiveChat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ChatBuster AI Live Chatbot, Oct 14, 2026 for Chatonbo AI Chatbot.

The short answer

  • On the Shopify App Store: ChatBuster AI Live Chatbot 5.0 from 2 reviews and Chatonbo AI Chatbot 5.0 from 5 reviews.
  • Both list a free plan. Paid plans start at $40/month for ChatBuster AI Live Chatbot and $19/month for Chatonbo AI Chatbot.
  • Chatonbo AI Chatbot lists 9 features ChatBuster AI Live Chatbot’s listing doesn’t mention, including Business hours, Cart recovery, Chat assignment.

Head to head

App Store reviews

ChatBuster AI Live Chatbot: 2
Chatonbo AI Chatbot: 5
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • FAQ
  • Chat
Languages
  • English
  • English
Launched
May 28, 2026
May 21, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020JunOctChatBuster AI Live Chatbot: 2 reviews in June 2026Chatonbo AI Chatbot ‑ LiveChat: 11 reviews in June 2026Chatonbo AI Chatbot ‑ LiveChat: 1 reviews in October 2026
ChatBuster AI Live ChatbotChatonbo AI ChatbotCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $230/month
From $0 to $59/month
Plans
Limited TrialFree
  • · 50 lifetime conversations
  • · Corrections
  • · Exit intent campaigns
  • · Multi-Lingual
  • · Order Tracking & Support Questions
  • · Product recommendations & cross-selling
Starter$40/month
14-day free trial
  • · 250 Conversations / month included
  • · Corrections
  • · Exit intent campaigns
  • · Multi-Lingual
  • · Order Tracking & Support Questions
  • · Product recommendations & cross-selling
Growth$115/month + usage
14-day free trial
  • · 750 conversations / month included
  • · Corrections
  • · Exit intent campaigns
  • · Multi-Lingual
  • · Order Tracking & Support Questions
  • · Product recommendations & cross-selling
Scale$230/month + usage
14-day free trial
  • · 1500 conversations / month included
  • · Corrections
  • · Exit intent campaigns
  • · Multi-Lingual
  • · Order Tracking & Support Questions
  • · Product recommendations & cross-selling
Free PlanFree
  • · 1 AI Agent
  • · Answers customers 24/7 in 50+ languages
  • · Auto-trained on your store & products
  • · Multi-language AI
  • · Product Images in UI
  • · Up to 100 conversations/month
Pro Plan$19/month
30-day free trial
  • · 2 AI Agents
  • · 24/7 Sales Support
  • · Add-to-Cart in Chat
  • · Full Catalog Sync
  • · Instant Intent Help
  • · Multi-language AI
Business Plan$59/month
30-day free trial
  • · AI upsells & cross-sells
  • · All in Pro Plan +
  • · Full product catalog auto-sync
  • · Priority support
  • · Unlimited knowledge sources
  • · Unlimited team members
Coverage
12 of 21 features57%
20 of 21 features95%
Unique strengths
  • Order updates
  • Business hours
  • Cart recovery
  • Chat assignment
  • Chat buttons
  • +5 more
Chat
57%12/21
95%20/21
Automated responses
60%6/10
90%9/10
Customization
50%5/10
100%10/10
Real-time messaging
100%1/1
100%1/1
1119onlybothonly
ChatBuster AI Live ChatbotChatonbo AI Chatbot21 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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—
How it sells itself

Online shoppers ask about sizing, shipping, and returns before they buy, and leave when no one answers. ChatBuster adds an AI assistant to your storefront that answers those questions instantly, 24/7. It is trained on your store: one sync indexes your products, pages, and collections, so every reply reflects your real catalog and policies.

Chatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.

Key points
  • Trained on your store catalog, pages, and policies for accurate answers
  • Recommends products and cross-sells add-ons from your own catalog
  • Replies to every shopper in their own language, automatically
  • Proactive campaigns that engage shoppers before they leave
  • Product recommendations with images, prices, and add-to-cart buttons
  • Automatic product catalog sync, your products are imported as chatbot knowledge
  • Configurable discount codes offered to hesitant buyers or exit-intent visitors
  • Browsing-aware — the chatbot knows what product page the customer is viewing
Screenshots
Coming Soon
CapabilitiesTrainingEngagement, campaigns
Chatonbo Shopify AI Chatbot
Chatonbo Shopify AI ChatbotChatonbo Shopify AI Chatbot

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatBuster AI Live ChatbotChatonbo AI Chatbot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChatBuster AI Live ChatbotChatonbo AI Chatbot
App Store rating5.0 ★5.0 ★
App Store reviews25(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChatBuster AI Live ChatbotChatonbo AI Chatbot
Free planYesYes
Lowest paid monthly plan$40/month$19/month(ahead)
Longest free trial14 days30 days
Plans listed43

Listing

MeasureChatBuster AI Live ChatbotChatonbo AI Chatbot
Shopify category rank#332in Chat#88(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 28, 2026May 21, 2026
Languages1English1English
DeveloperAGUMAIL LLCChatonbo

FAQ

ChatBuster AI Live Chatbot and Chatonbo AI Chatbot: common questions

Is ChatBuster AI Live Chatbot or Chatonbo AI Chatbot cheaper?
Both list a free plan. Paid plans start at $40/month for ChatBuster AI Live Chatbot and $19/month for Chatonbo AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, ChatBuster AI Live Chatbot or Chatonbo AI Chatbot?
On the Shopify App Store: ChatBuster AI Live Chatbot 5.0 from 2 reviews and Chatonbo AI Chatbot 5.0 from 5 reviews.
What features does each app list that the other doesn’t?
ChatBuster AI Live Chatbot lists 1 the others don’t mention, such as Order updates. Chatonbo AI Chatbot lists 9 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ChatBuster AI Live Chatbot, Oct 14, 2026 for Chatonbo AI Chatbot; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ChatBuster AI Live Chatbot, Oct 14, 2026 for Chatonbo AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.