Costcraft: BOM & Raw Materials vs Chatkit ‑ AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Costcraft, Nov 4, 2026 for Chatkit.
The short answer
- Only Chatkit lists a free plan. Paid plans start at $29/month for Costcraft and $29/month for Chatkit.
- Chatkit lists 7 features Costcraft’s listing doesn’t mention, including Agent analytics, Chat assignment, Cross-sell.
Head to head
Monthly
Free
- · 150 messages/mo
- · Branded widget
- · Engage & Flows
- · Order tracking & Assistance
- · Up to 250 products
Starter
- · 1,500 messages/mo
- · Branded widget
- · Engage & Flows
- · Order tracking & Assistance
- · Up to 1,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTransform your storefront with an intelligent chat assistant that helps customers discover products, answer policy questions, and manage their cart through natural language. Shoppers can ask "find me running shoes" or "add this to my cart" and get immediate help. Seamlessly integrates with your store's theme and automatically learns from your product catalog.
Shoppers ask, browse and buy in the same chat. Deliver the best chatbot experience for your Shopify store with Chatkit. The smart AI assistant surfaces products suggestions, suggests complementary items, and answers questions leveraging your shops information and supporting knowledge. Live order tracking and human handoff sit in the same thread, covering the full journey from first question to delivery.
- Customers can ask "search for blue dresses" to find products instantly
- Chatbot Kit widget answers policy questions and helps customers make decisions
- Add, remove and update cart items using natural language
- Seamlessly guide customers from chat conversation to secure checkout
- Turn browsing into buying with a conversational AI shopping assistant
- Lift basket size with smart bundles and Add to cart inside the chat
- Deflect repetitive support questions with instant 24/7 answer
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Costcraft |  Chatkit |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Costcraft | Chatkit |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Costcraft and Chatkit: common questions
- Is Costcraft or Chatkit cheaper?
- Only Chatkit lists a free plan. Paid plans start at $29/month for Costcraft and $29/month for Chatkit. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Costcraft lists 5 the others don’t mention, such as Business hours, Cart recovery, Emojis and stickers, Live chat. Chatkit lists 7 the others don’t mention, such as Agent analytics, Chat assignment, Cross-sell, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Costcraft, Nov 4, 2026 for Chatkit; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Costcraft, Nov 4, 2026 for Chatkit. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.