Chatbait: AI Shopping Agent vs ShopAgent – AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatbait, Oct 13, 2026 for ShopAgent.
The short answer
- Both list a free plan. Paid plans start at $19/month for Chatbait and $19/month for ShopAgent.
- ShopAgent lists 5 features Chatbait’s listing doesn’t mention, including Live chat, Multi-language, Quick replies.
Head to head
Free
- · 300 AI replies a month
Starter
- · 2,000 AI replies a month
Growth
- · 10,000 AI replies a month
Starter
- · 100 AI chats per month
- · Basic performance analytics
- · Custom welcome message
- · Trained on all your products
Growth
- · 1,000 AI chats per month
- · Advanced AI responses
- · Conversation history
- · Priority response speed
- · Remove app branding
- · Trained on collections
Scale
- · Advanced analytics dashboard
- · Early access to features
- · Fastest response speed
- · Premium AI reasoning
- · Priority support
- · Unlimited AI chats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatbait reads your products, prices and store pages, then answers the questions shoppers ask before they buy: shipping, returns, sizing, ingredients and what to pick. It only answers from your own content and never invents prices or policies. When it doesn't know, it says so and shares your contact details, and the question lands in your inbox so you can answer it once.
ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.
- Answers only from your store's products, pages and FAQs, never guesses
- Recommends real products from your catalog, your picks first
- Replies in your shopper's language, with no login wall
- Answers customer questions using your product details in real time.
- Recommends relevant products to help shoppers find what they need.
- Runs 24/7 on your store to support customers without extra effort.




All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | ShopAgent | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ShopAgent | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Chatbait and ShopAgent: common questions
- Is Chatbait or ShopAgent cheaper?
- Both list a free plan. Paid plans start at $19/month for Chatbait and $19/month for ShopAgent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatbait lists 2 the others don’t mention, such as Agent avatar, Greetings. ShopAgent lists 5 the others don’t mention, such as Live chat, Multi-language, Quick replies, Send transcript. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatbait, Oct 13, 2026 for ShopAgent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatbait, Oct 13, 2026 for ShopAgent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.


