Chatbait: AI Shopping Agent vs ShopAgent – AI Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatbait, Oct 13, 2026 for ShopAgent.

The short answer

  • Both list a free plan. Paid plans start at $19/month for Chatbait and $19/month for ShopAgent.
  • ShopAgent lists 5 features Chatbait’s listing doesn’t mention, including Live chat, Multi-language, Quick replies.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • English
  • French
Launched
Nov 4, 2026
Jul 7, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $49/month
From $0 to $59/month
Plans
FreeFree
  • · 300 AI replies a month
Starter$19/month
  • · 2,000 AI replies a month
Growth$49/month
  • · 10,000 AI replies a month
StarterFree
  • · 100 AI chats per month
  • · Basic performance analytics
  • · Custom welcome message
  • · Trained on all your products
Growth$19/month
14-day free trial
  • · 1,000 AI chats per month
  • · Advanced AI responses
  • · Conversation history
  • · Priority response speed
  • · Remove app branding
  • · Trained on collections
Scale$59/month
14-day free trial
  • · Advanced analytics dashboard
  • · Early access to features
  • · Fastest response speed
  • · Premium AI reasoning
  • · Priority support
  • · Unlimited AI chats
Coverage
7 of 12 features58%
10 of 12 features83%
Unique strengths
  • Agent avatar
  • Greetings
  • Live chat
  • Multi-language
  • Quick replies
  • Send transcript
  • +1 more
Chat
58%7/12
83%10/12
Automated responses
60%3/5
80%4/5
Customization
75%3/4
75%3/4
Real-time messaging
33%1/3
100%3/3
255onlybothonly
ChatbaitShopAgent12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Chatbait reads your products, prices and store pages, then answers the questions shoppers ask before they buy: shipping, returns, sizing, ingredients and what to pick. It only answers from your own content and never invents prices or policies. When it doesn't know, it says so and shares your contact details, and the question lands in your inbox so you can answer it once.

ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.

Key points
  • Answers only from your store's products, pages and FAQs, never guesses
  • Recommends real products from your catalog, your picks first
  • Replies in your shopper's language, with no login wall
  • Answers customer questions using your product details in real time.
  • Recommends relevant products to help shoppers find what they need.
  • Runs 24/7 on your store to support customers without extra effort.
Screenshots
Chatbait widget recommending coffee for chocolate fans
Answering an unanswered customer question in the inboxChatbait agent overview with health checklist and previewKnowledge page showing product photos and best sellers
Chatbot answering product questions on a storefront page
Customize chatbot appearance and behaviorManage product info used in chatbot answersUser chat history in admin dashboard

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatbaitShopAgent
Detected storesNot publishedNot published
Net store change, 28 days00estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChatbaitShopAgent
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChatbaitShopAgent
Free planYesYes
Lowest paid monthly plan$19/month$19/month
Longest free trialNot listed14 days
Plans listed33

Listing

MeasureChatbaitShopAgent
Shopify category rankNot enough data#915in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 4, 2026Jul 7, 2025
Languages1English2English, French
DeveloperChatbaitgregou

FAQ

Chatbait and ShopAgent: common questions

Is Chatbait or ShopAgent cheaper?
Both list a free plan. Paid plans start at $19/month for Chatbait and $19/month for ShopAgent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Chatbait lists 2 the others don’t mention, such as Agent avatar, Greetings. ShopAgent lists 5 the others don’t mention, such as Live chat, Multi-language, Quick replies, Send transcript. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatbait, Oct 13, 2026 for ShopAgent; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatbait, Oct 13, 2026 for ShopAgent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.