Chatbait: AI Shopping Agent vs Chatifai AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026.
The short answer
- Both list a free plan. Paid plans start at $19/month for Chatbait and $39/month for Chatifai AI Chatbot & Support.
- Chatifai AI Chatbot & Support lists 14 features Chatbait’s listing doesn’t mention, including Cart recovery, Chat flows, Chat window.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 300 AI replies a month
Starter
- · 2,000 AI replies a month
Growth
- · 10,000 AI replies a month
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatbait reads your products, prices and store pages, then answers the questions shoppers ask before they buy: shipping, returns, sizing, ingredients and what to pick. It only answers from your own content and never invents prices or policies. When it doesn't know, it says so and shares your contact details, and the question lands in your inbox so you can answer it once.
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
- Answers only from your store's products, pages and FAQs, never guesses
- Recommends real products from your catalog, your picks first
- Replies in your shopper's language, with no login wall
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 29 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $39/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| Shopify category rank | Not enough data | #105 |
| Shopify App Charts | Not on this week’s charts | #17 on Rookies in Chat |
| Built for Shopify | No | No |
| Launched | Nov 4, 2026 | Apr 13, 2026 |
| Languages | 1 | 7 |
| Developer | Chatbait | Chatifai |
FAQ
Chatbait and Chatifai AI Chatbot & Support: common questions
- Is Chatbait or Chatifai AI Chatbot & Support cheaper?
- Both list a free plan. Paid plans start at $19/month for Chatbait and $39/month for Chatifai AI Chatbot & Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatbait lists 1 the others don’t mention, such as Product recommendations. Chatifai AI Chatbot & Support lists 14 the others don’t mention, such as Cart recovery, Chat flows, Chat window, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.