ChatAsynq vs Cybergine AI Chatbot Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for ChatAsynq, Oct 13, 2026 for Cybergine AI Chatbot Live Chat.

The short answer

  • Only Cybergine AI Chatbot Live Chat lists a free plan. Paid plans start at $20/month for ChatAsynq and $29/month for Cybergine AI Chatbot Live Chat.
  • Cybergine AI Chatbot Live Chat lists 6 features ChatAsynq’s listing doesn’t mention, including Business hours, Chat flows, Cross-sell.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • Chinese (Traditional)
  • English
  • English
Launched
Nov 6, 2026
Jun 3, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $20 to $67/month
From $0 to $79/month
Plans
Credit Pack 300$15 one-time charge
  • · 300 credits
Standard$20/month
Credit Pack 1000$45 one-time charge
  • · 100 bonus credits
  • · 1000 credits
Plus+$67/month
FreeFree
  • · 500 AI replies monthly
  • · Standard support
  • · Web widget
Essentials$29/month
30-day free trial
  • · 2,000 AI replies monthly
  • · Standard support
  • · Web widget, Telegram
Growth$79/month
30-day free trial
  • · 5,000 AI replies monthly
  • · All messaging channels
  • · Priority support
Coverage
8 of 14 features57%
12 of 14 features86%
Unique strengths
  • Chat buttons
  • Order updates
  • Business hours
  • Chat flows
  • Cross-sell
  • Greetings
  • +2 more
Chat
57%8/14
86%12/14
Automated responses
57%4/7
86%6/7
Customization
40%2/5
80%4/5
Real-time messaging
100%2/2
100%2/2
266onlybothonly
ChatAsynqCybergine AI Chatbot Live Chat14 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

ChatAsynq AI helps merchants create an AI customer support agent trained on their own business knowledge. Upload documents, FAQs, or custom content to provide accurate responses to customer questions. Connect your AI to LINE, Facebook, Instagram, and your website from a single dashboard. Support live agent handoff when needed and keep your knowledge up to date without coding.

Cybergine solves the challenge of providing instant, personalized customer support at scale. It uses advanced AI to understand customer questions and provide accurate answers from your knowledge base. Merchants can set up custom chat flows, train the AI with their own FAQs and product information, and handle conversations across multiple channels.

Key points
  • Customize your AI's personality and responses to match your brand.
  • Add your own content and documents and Answer with your own knowledge
  • Import products from your store and help shoppers discover relevant products
  • Live chat with automatic handoff based on customizable rules.
  • AI-powered chatbot trained on your knowledge base and products
  • WhatsApp Business and web chat widget for omnichannel support
  • Customizable chat flows, automated FAQs, and multi-language replies
Screenshots
Hand off customer conversations to your team.
Manage AI agents for customer support.Connect your agents across every customer channel.Import your Shopify products for your agents.
Launch an AI storefront assistant in minutes
Storefront chat widget showing product cardsStorefront assistant with synced product cardsWidget, WhatsApp, and Telegram response formats

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatAsynqCybergine AI Chatbot Live Chat
Detected storesNot publishedNot published
Net store change, 28 days00estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChatAsynqCybergine AI Chatbot Live Chat
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChatAsynqCybergine AI Chatbot Live Chat
Free planNot listedYes
Lowest paid monthly plan$20/month(ahead)$29/month
Longest free trialNot listed30 days
Plans listed43

Listing

MeasureChatAsynqCybergine AI Chatbot Live Chat
Shopify category rankNot enough data#835in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 6, 2026Jun 3, 2026
Languages2Chinese (Traditional), English1English
Developer訊思科技有限公司Cybergine LTD

FAQ

ChatAsynq and Cybergine AI Chatbot Live Chat: common questions

Is ChatAsynq or Cybergine AI Chatbot Live Chat cheaper?
Only Cybergine AI Chatbot Live Chat lists a free plan. Paid plans start at $20/month for ChatAsynq and $29/month for Cybergine AI Chatbot Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ChatAsynq lists 2 the others don’t mention, such as Chat buttons, Order updates. Cybergine AI Chatbot Live Chat lists 6 the others don’t mention, such as Business hours, Chat flows, Cross-sell, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for ChatAsynq, Oct 13, 2026 for Cybergine AI Chatbot Live Chat; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for ChatAsynq, Oct 13, 2026 for Cybergine AI Chatbot Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.