ChatAsynq vs Chatifai AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for ChatAsynq, Nov 4, 2026 for Chatifai AI Chatbot & Support.
The short answer
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $20/month for ChatAsynq and $39/month for Chatifai AI Chatbot & Support.
- Chatifai AI Chatbot & Support lists 14 features ChatAsynq’s listing doesn’t mention, including Agent avatar, Cart recovery, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Credit Pack 300
- · 300 credits
Standard
Credit Pack 1000
- · 100 bonus credits
- · 1000 credits
Plus+
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatAsynq AI helps merchants create an AI customer support agent trained on their own business knowledge. Upload documents, FAQs, or custom content to provide accurate responses to customer questions. Connect your AI to LINE, Facebook, Instagram, and your website from a single dashboard. Support live agent handoff when needed and keep your knowledge up to date without coding.
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
- Customize your AI's personality and responses to match your brand.
- Add your own content and documents and Answer with your own knowledge
- Import products from your store and help shoppers discover relevant products
- Live chat with automatic handoff based on customizable rules.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 29 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $20/month(ahead) | $39/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| Shopify category rank | Not enough data | #107 |
| Shopify App Charts | Not on this week’s charts | #17 on Rookies in Chat |
| Built for Shopify | No | No |
| Launched | Nov 6, 2026 | Apr 13, 2026 |
| Languages | 2 | 7 |
| Developer | 訊思科技有限公司 | Chatifai |
FAQ
ChatAsynq and Chatifai AI Chatbot & Support: common questions
- Is ChatAsynq or Chatifai AI Chatbot & Support cheaper?
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $20/month for ChatAsynq and $39/month for Chatifai AI Chatbot & Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatAsynq lists 2 the others don’t mention, such as Product recommendations, Quick replies. Chatifai AI Chatbot & Support lists 14 the others don’t mention, such as Agent avatar, Cart recovery, Chat flows, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for ChatAsynq, Nov 4, 2026 for Chatifai AI Chatbot & Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for ChatAsynq, Nov 4, 2026 for Chatifai AI Chatbot & Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.