Chat360 WhatsApp Commerce vs SC : WhatsApp Marketing + Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 3, 2026 for Chat360 WhatsApp Commerce, Oct 13, 2026 for SC.
The short answer
- On the Shopify App Store: Chat360 WhatsApp Commerce 4.1 from 3 reviews and SC 5.0 from 10 reviews.
- Only SC lists a free plan.
- SC lists 10 features Chat360 WhatsApp Commerce’s listing doesn’t mention, including Automated workflows, Behavior tracking, Conversion tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Chat Button Customization
- · Premium WhatsApp Chat Button Widget
Basic Plan
- · 3 Agents + 1 GB storage
- · 5 workflows
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support
- · Loyalty Program
Professional
- · 10 workflows
- · 5 Agents + 5 GB storage
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support + Green Tick Assistance
- · Loyalty Program
Enterprise
- · 1,000 Agents + Unlimited storage
- · 1,000 workflows + AI features
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support + Green Tick Assistance
- · Loyalty Program
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWith Chat360 WhatsApp Commerce Shopify-WhatsApp Integration, you get instant access to your customer data and all the automation available on WhatsApp. Share automated welcome greetings, run discount campaigns, give offers to your repetitive customers and eventually see your revenue increase. You can also improve your customer retention rates and boost your sales.
Recover lost sales with automated abandoned cart recovery via WhatsApp API. Unify marketing campaigns, customer chat, and support in one smart inbox. Enable instant WhatsApp conversations with a chat widget. Secure COD orders with confirmation alerts and prevent fraud through real-time tracking. Drive repeat purchases with loyalty points and automated order updates via WhatsApp Business API.
- Sell: Take orders/track orders.
- Support: 24 X 7 customer service.
- Marketing: Send WhatsApp broadcast messages.
- Notifications: Send order and shipping notifications on WhatsApp.
- Automated WhatsApp notifications for orders, shipping, and customer activities
- Real-time delivery updates sent directly to customers' preferred messaging app
- Reduce support inquiries with proactive order and shipping alerts
- Customizable notification triggers for checkouts, fulfillments, and updates
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chat360 WhatsApp Commerce |  SC |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chat360 WhatsApp Commerce | SC |
|---|---|---|
| App Store rating | 4.1 ★ | 5.0 ★(ahead) |
| App Store reviews | 3 | 10(ahead) |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chat360 WhatsApp Commerce | SC |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $19.99/month |
| Longest free trial | Not listed | 15 days |
| Plans listed | Not published | 4 |
Listing
| Measure | Chat360 WhatsApp Commerce | SC |
|---|---|---|
| Shopify category rank | #183 | #76(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 6, 2023 | Nov 13, 2025 |
| Languages | 1 | 1 |
| Developer | Sumanel Technology Ventures Pvt Ltd | Samy Ecommerce |
FAQ
Chat360 WhatsApp Commerce and SC: common questions
- Is Chat360 WhatsApp Commerce or SC cheaper?
- Only SC lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chat360 WhatsApp Commerce or SC?
- On the Shopify App Store: Chat360 WhatsApp Commerce 4.1 from 3 reviews and SC 5.0 from 10 reviews.
- What features does each app list that the other doesn’t?
- SC lists 10 the others don’t mention, such as Automated workflows, Behavior tracking, Conversion tracking, Custom branding. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 3, 2026 for Chat360 WhatsApp Commerce, Oct 13, 2026 for SC; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 3, 2026 for Chat360 WhatsApp Commerce, Oct 13, 2026 for SC. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.