Chat and Inquire via WhatsApp vs ZAPNEXO
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chat and Inquire via WhatsApp, Nov 4, 2026 for ZAPNEXO.
The short answer
- Only ZAPNEXO lists a free plan. Paid plans start at $5/month for Chat and Inquire via WhatsApp and $4.99/month for ZAPNEXO.
- Chat and Inquire via WhatsApp lists 1 features ZAPNEXO’s listing doesn’t mention, including Multi-language.
Head to head
Starter
- · 9 message languages, custom templates
- · Product page button and chat widget
- · Theme editor styling, no code
- · Views, clicks and click rate
Pro
- · 30-day views and clicks trend
- · Everything in Starter
- · Full history, not just this period
- · Top products and CSV export
Free
- · 1 WhatsApp attendant
- · 30 WhatsApp clicks per month
- · Free WhatsApp chat button
- · Product details in WhatsApp messages
PRO
- · Advanced click analytics
- · Business hours
- · Button customization
- · Custom WhatsApp message
- · Unlimited WhatsApp clicks
- · Up to 3 WhatsApp attendants
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSome shoppers never finish a checkout form, but they will happily send a message. Chat via WhatsApp adds a chat button to your product pages and a floating button across your store. One tap opens WhatsApp with the product name, link and amount already written, so the shopper starts by telling you what they are asking about. Style it all from the theme editor - no code.
ZapNexo helps merchants turn product interest into direct WhatsApp conversations. Shoppers can contact the sales team from product pages with the product name, selected variant and link already included in the message. Merchants can manage attendants, business hours, message customization and button appearance, while tracking WhatsApp clicks and attendant performance from the app dashboard.
- WhatsApp chat button on product pages, plus a floating button on every page
- Messages auto-filled with the product name, link, and amount
- 9 message languages, or custom templates with {title} and {url}
- Full styling control: colour, size, shape, and position — no code
- Open WhatsApp from product pages with product context included
- Automatically include product name, selected variant and product link
- Add up to 3 WhatsApp attendants and let shoppers choose who to contact
- Set business hours and customize the WhatsApp message and button
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chat and Inquire via WhatsApp | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chat and Inquire via WhatsApp | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chat and Inquire via WhatsApp | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month | $4.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | Chat and Inquire via WhatsApp | |
|---|---|---|
| Shopify category rank | #355 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 29, 2026 | Nov 3, 2026 |
| Languages | 1 | 1 |
| Developer | Nascode | Address Guardian Apps |
FAQ
Chat and Inquire via WhatsApp and ZAPNEXO: common questions
- Is Chat and Inquire via WhatsApp or ZAPNEXO cheaper?
- Only ZAPNEXO lists a free plan. Paid plans start at $5/month for Chat and Inquire via WhatsApp and $4.99/month for ZAPNEXO. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chat and Inquire via WhatsApp lists 1 the others don’t mention, such as Multi-language. ZAPNEXO lists 1 the others don’t mention, such as Business hours. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chat and Inquire via WhatsApp, Nov 4, 2026 for ZAPNEXO; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chat and Inquire via WhatsApp, Nov 4, 2026 for ZAPNEXO. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.