Chat and Inquire via WhatsApp vs Floatsy: Chat & Contact Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chat and Inquire via WhatsApp, Nov 4, 2026 for Floatsy.
The short answer
- Only Floatsy lists a free plan. Paid plans start at $5/month for Chat and Inquire via WhatsApp and $1.99/month for Floatsy.
- Chat and Inquire via WhatsApp lists 4 features Floatsy’s listing doesn’t mention, including Chat buttons, Color and font, Live chat.
Head to head
Starter
- · 9 message languages, custom templates
- · Product page button and chat widget
- · Theme editor styling, no code
- · Views, clicks and click rate
Pro
- · 30-day views and clicks trend
- · Everything in Starter
- · Full history, not just this period
- · Top products and CSV export
Free
- · 2 button shapes and custom colors
- · Available in 11 languages
- · Up to 2 contact platforms
- · WhatsApp chat pop-up
Pro
- · 8 button shapes incl. bubble and label
- · Custom texts per language
- · Everything in Free
- · Multiple WhatsApp agents
- · Page, URL and device rules
- · Unlimited contact platforms
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSome shoppers never finish a checkout form, but they will happily send a message. Chat via WhatsApp adds a chat button to your product pages and a floating button across your store. One tap opens WhatsApp with the product name, link and amount already written, so the shopper starts by telling you what they are asking about. Style it all from the theme editor - no code.
Floatsy adds a clean, customizable contact button to every page of your store. Shoppers tap it to reach you on WhatsApp, Instagram, Telegram, Messenger, X, phone or email. Show a WhatsApp chat pop-up with your agent's photo and a pre-filled message, or a menu of all your channels. Match your brand with 8 shapes, colors, positions and animations. Set working hours, choose pages and devices, and speak 11 languages.
- WhatsApp chat button on product pages, plus a floating button on every page
- Messages auto-filled with the product name, link, and amount
- 9 message languages, or custom templates with {title} and {url}
- Full styling control: colour, size, shape, and position — no code
- WhatsApp pop-up with agent photo, welcome text and pre-filled message
- 7 channels: WhatsApp, Instagram, Telegram, Messenger, X, phone, email
- 8 button shapes, custom colors, positions and attention rings
- Working hours with online/offline status in your time zone
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chat and Inquire via WhatsApp | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chat and Inquire via WhatsApp | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chat and Inquire via WhatsApp | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month | $1.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | Chat and Inquire via WhatsApp | |
|---|---|---|
| Shopify category rank | #355 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 29, 2026 | Nov 3, 2026 |
| Languages | 1 | 10 |
| Developer | Nascode | Berkay Yavuz |
FAQ
Chat and Inquire via WhatsApp and Floatsy: common questions
- Is Chat and Inquire via WhatsApp or Floatsy cheaper?
- Only Floatsy lists a free plan. Paid plans start at $5/month for Chat and Inquire via WhatsApp and $1.99/month for Floatsy. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chat and Inquire via WhatsApp lists 4 the others don’t mention, such as Chat buttons, Color and font, Live chat, Multi-language. Floatsy lists 3 the others don’t mention, such as Business hours, Chat window, Email chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chat and Inquire via WhatsApp, Nov 4, 2026 for Floatsy; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chat and Inquire via WhatsApp, Nov 4, 2026 for Floatsy. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.