ChargePay‑Chargeback AI Agent vs Presolve ‑ Predict Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Presolve lists a free plan. Paid plans start at $19.99/month for ChargePay‑Chargeback AI Agent and $200/month for Presolve.
- Presolve lists 15 features ChargePay‑Chargeback AI Agent’s listing doesn’t mention, including APIs, Auto-sync data, Blocklists.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · Agentic AI model
- · For stores on Shopify Basic plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Grow
- · Agentic AI model
- · For stores on Shopify Grow plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Advanced
- · Agentic AI model
- · For stores on Shopify Advanced plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Plus
- · Agentic AI model
- · For stores on Shopify Plus plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Free Trial
- · 500 free transactions in first month
- · Risk scoring & alerts
Startup
- · 500 transactions included
- · Email support
- · Risk scoring & alerts
Scaleup
- · 3000 transactions included
- · Custom integrations
- · Email support
- · Priority support
- · Risk scoring & alerts
Growth
- · 10,000 transactions included
- · Custom integrations
- · Dedicated account manager
- · Email support
- · Priority support
- · Risk scoring & alerts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhen chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes.
Presolve helps you spot risky payments early, act on them quickly, and reduce chargebacks across all of your payment processors. Presolve saves you from paying chargeback alerts Our AI Agent identifies transactions that are likely to turn into first party misuse also known as friendly fraud. Predict chargebacks that are friendly fraud and keep your dispute ratio low away from monitoring programs (e.g. VAMP)
- Create winning AI-representments for chargebacks and disputes in just minutes!
- Fight every chargeback in real-time and get faster resolution with zero effort.
- Power your chargeback win-streak and protect revenue typically lost to fraud.
- No manual effort and amazing results. Works nicely with PayPal, Stripe and more.
- Prevent friendly fraud: Dashboard with risk scores on all transactions
- Real time alerting: See risk score right after transaction happens
- Optimize workflow: Track disputes, contact customers, flag risk
- Keep low dispute ratio: Set up rules and view analytics on risky transactions
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChargePay‑Chargeback AI Agent |  Presolve |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChargePay‑Chargeback AI Agent | Presolve |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 27 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChargePay‑Chargeback AI Agent | Presolve |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19.99/month(ahead) | $200/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | ChargePay‑Chargeback AI Agent | Presolve |
|---|---|---|
| Shopify category rank | #36 | #396 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Apr 16, 2020 | Feb 18, 2026 |
| Languages | 1 | 1 |
| Developer | ChargePay | Presolve |
FAQ
ChargePay‑Chargeback AI Agent and Presolve: common questions
- Is ChargePay‑Chargeback AI Agent or Presolve cheaper?
- Only Presolve lists a free plan. Paid plans start at $19.99/month for ChargePay‑Chargeback AI Agent and $200/month for Presolve. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChargePay‑Chargeback AI Agent lists 13 the others don’t mention, such as App notifications, Bot detection, Bots, Custom alerts. Presolve lists 15 the others don’t mention, such as APIs, Auto-sync data, Blocklists, Conditional logic. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.