ChargePay‑Chargeback AI Agent vs DisputeNinja
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- ChargePay‑Chargeback AI Agent lists 17 features DisputeNinja’s listing doesn’t mention, including AI-powered detection, App notifications, Bot detection.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · Agentic AI model
- · For stores on Shopify Basic plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Grow
- · Agentic AI model
- · For stores on Shopify Grow plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Advanced
- · Agentic AI model
- · For stores on Shopify Advanced plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Plus
- · Agentic AI model
- · For stores on Shopify Plus plan
- · Fully-automated chargeback recovery
- · Unlimited chargebacks
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhen chargebacks hit, you lose the sale, pay fees, and spend hours fighting disputes. ChargePay detects disputes and pulls order and shipping data. Its AI builds chargeback evidence and submits tailored responses to issuers. We have handled 80,000+ cases. Includes fraud screening, chargeback alerts, prevention AI, and order validation. Tailors evidence to issuer reason codes.
Chargebacks are time-consuming and demoralizing when you lose. At DisputeNinja, we have significant experience in handling chargebacks and know how to win. Send us your evidence via APIs and integrations, and let our team of experts manage the drafting and submission of a winning response.
- Create winning AI-representments for chargebacks and disputes in just minutes!
- Fight every chargeback in real-time and get faster resolution with zero effort.
- Power your chargeback win-streak and protect revenue typically lost to fraud.
- No manual effort and amazing results. Works nicely with PayPal, Stripe and more.
- Step 1: Send us evidence, via our APIs and integrations.
- Step 2: We'll write compelling chargeback rebuttals and submit for you.
- Step 3: Win, or keep your money.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChargePay‑Chargeback AI Agent |  DisputeNinja |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChargePay‑Chargeback AI Agent | DisputeNinja |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 27 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChargePay‑Chargeback AI Agent | DisputeNinja |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $19.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | ChargePay‑Chargeback AI Agent | DisputeNinja |
|---|---|---|
| Shopify category rank | #36(ahead) | #199 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Apr 16, 2020 | Sep 9, 2024 |
| Languages | 1 | 1 |
| Developer | ChargePay | DisputeNinja |
FAQ
ChargePay‑Chargeback AI Agent and DisputeNinja: common questions
- What features does each app list that the other doesn’t?
- ChargePay‑Chargeback AI Agent lists 17 the others don’t mention, such as AI-powered detection, App notifications, Bot detection, Bots. DisputeNinja lists 2 the others don’t mention, such as APIs, Auto-sync data. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.