Chargeflow Prevent Chargebacks vs Recoup: Chargebacks & Disputes

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for Chargeflow Prevent Chargebacks, Oct 20, 2026 for Recoup.

The short answer

  • Chargeflow Prevent Chargebacks lists 19 features Recoup’s listing doesn’t mention, including AI-powered detection, APIs, App notifications.

Head to head

App Store reviews

Chargeflow Prevent Chargebacks: 437
Recoup: —

New reviews, 28 days

Chargeflow Prevent Chargebacks: 15
Recoup: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Automate Chargebacks, Fight Fraud Prevention, Order Protection

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Categories
  • Fraud
  • Workflow automation
  • Fraud
Languages
  • English
  • English
Launched
Jun 14, 2021
Jun 30, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
13 last full month
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Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
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Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

02550DecFebAprJunAugOctChargeflow Prevent Chargebacks: 17 reviews in December 2025Chargeflow Prevent Chargebacks: 26 reviews in January 2026Chargeflow Prevent Chargebacks: 31 reviews in February 2026Chargeflow Prevent Chargebacks: 17 reviews in March 2026Chargeflow Prevent Chargebacks: 15 reviews in April 2026Chargeflow Prevent Chargebacks: 11 reviews in May 2026Chargeflow Prevent Chargebacks: 7 reviews in June 2026Chargeflow Prevent Chargebacks: 8 reviews in July 2026Chargeflow Prevent Chargebacks: 11 reviews in August 2026Chargeflow Prevent Chargebacks: 8 reviews in September 2026Chargeflow Prevent Chargebacks: 13 reviews in October 2026
Chargeflow Prevent ChargebacksRecoupCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
—
Plans
FreeFree to install
Automation: 25% of recovered chargebacks. Prevent: 1,000 free then $0.10/order. Alerts: pay per prevented chargeback.
  • · 100+ integrations, including Shopify Pay
  • · Best-in-class, 24/7 customer service
  • · Enterprise-grade security (SOC 2 & GDPR)
  • · Fully automated chargeback recovery
  • · Instant setup, no integration needed
  • · Multi-shop and processor support
Pay Per WinFree to install
10% of each chargeback Recoup recovers for you. No monthly fee — you only pay when we win the money back.
  • · Auto-fights chargebacks for you
  • · No win, no fee — only pay when we win
  • · Real tracking-page evidence attached
Coverage
23 of 23 features100%
4 of 23 features17%
Unique strengths
  • AI-powered detection
  • APIs
  • App notifications
  • Auto-sync data
  • +15 more
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Fraud
100%16/16
25%4/16
Alerts and analytics
100%8/8
38%3/8
Fraud types
100%5/5
20%1/5
Prevention tools
100%3/3
0%0/3
Workflow automation
100%7/7
0%0/7
Automation tasks
100%3/3
0%0/3
Customization
100%4/4
0%0/4
1940onlybothonly
Chargeflow Prevent ChargebacksRecoup23 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • SEON Fraud Protection
  • Klarna Affirm AfterPay
  • PayPal Stripe
  • Gorgias Zendesk Reamaze
  • Recharge Bold Subscriptions
  • Braintree Payments
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How it sells itself

You earned the sale. A chargeback takes it back, plus fees, hours and a hit to your dispute ratio. Prevent 2.0 catches 10x more fraud and abuse than the previous generation, from stolen cards to friendly fraud. Alerts help protect and lower that ratio. Automation files AI-built representment for you, and you pay only when it wins.

Chargebacks and payment disputes drain revenue. Most go unanswered, and answered ones still lose — banks reject any representment missing the evidence that chargeback reason code requires. Recoup auto-fights chargebacks on Shopify Payments and PayPal. It gathers order, customer, payment, fraud, risk and delivery tracking evidence, writes the dispute response, and submits it before the deadline to recover revenue.

Key points
  • Our automated solution fights and recovers chargeback on your behalf
  • Pay only for successfully recovered chargebacks with our ROI-guaranteed pricing
  • Centralized dashboard for analyzing chargebacks from multiple payment providers
  • Predict the likelihood of recovering open disputes with ChargeScore AI
  • Automatically responds to every chargeback with a complete dispute submission
  • Gathers order, customer, risk, and tracking evidence for each dispute
  • Submits dispute evidence to the payment processor before the deadline
  • Shows recovered revenue, win rate, and dispute status in one dashboard
Screenshots
Chargeflow feature and benefits bento
On-the-go chargeback recoveryIntegrates with Shopify Payments, Stripe, PayPal, Nuvei and moreChargeflow Alerts: Prevent up to 90% of incoming chargebacks
Recoup detects, builds evidence, and files disputes for you
Recoup opens the case the moment a chargeback is filedOrder, payment & delivery evidence gathered automaticallyEvidence is filed ahead of the response deadline

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChargeflow Prevent ChargebacksRecoup
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChargeflow Prevent ChargebacksRecoup
App Store rating4.5 ★Not published
App Store reviews437Not published
New reviews, 28 days15Not enough data
Reviewers a year or more in19%Not enough data

Pricing

MeasureChargeflow Prevent ChargebacksRecoup
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listedNo monthly plan listed
Longest free trialNot listedNot listed
Plans listed11

Listing

MeasureChargeflow Prevent ChargebacksRecoup
Shopify category rank#12(ahead)in Fraud#42in Fraud
Shopify App Charts#8 on Featured by Shopify in FraudNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 14, 2021Jun 30, 2026
Languages1English1English
DeveloperChargeflow, Inc.Scalechart LLC

FAQ

Chargeflow Prevent Chargebacks and Recoup: common questions

What features does each app list that the other doesn’t?
Chargeflow Prevent Chargebacks lists 19 the others don’t mention, such as AI-powered detection, APIs, App notifications, Auto-sync data. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for Chargeflow Prevent Chargebacks, Oct 20, 2026 for Recoup; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for Chargeflow Prevent Chargebacks, Oct 20, 2026 for Recoup. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.