ChargebackAU: Win Disputes vs DisputePack: Fight Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ChargebackAU, Oct 13, 2026 for DisputePack.
The short answer
- Both list a free plan. Paid plans start at $39/month for ChargebackAU and $39/month for DisputePack.
Head to head
Test
Starter
Growth
Pro
Free
- · 1 upload per dispute
- · 2 disputes per month
- · 72h, 48h & 24h deadline alerts
- · AI rebuttal drafts
- · Auto-gather Shopify evidence
- · PDF evidence packs
Starter
- · 15 disputes per month
- · 3 uploads per dispute
- · Daily digest emails
- · Everything in Free
Growth
- · 5 uploads per dispute
- · 50 disputes per month
- · CSV export
- · Everything in Starter
- · Reason code analytics
- · Win/loss outcome tracking
Pro
- · 10 uploads per dispute
- · 150 disputes per month
- · Everything in Growth
- · Priority support (24h response)
- · Unlimited dispute history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStop losing money to chargebacks. ChargebackAU helps Australian Shopify merchants fight and win payment disputes automatically. When a chargeback is raised, the app pulls order details, fulfilment data, and your refund policy, then uses AI to write an evidence-backed dispute response — ready to submit to your payment provider in one click. Handles item-not-received, unauthorised, and not-as-described disputes.
DisputePack turns every Shopify Payments chargeback into a submit-ready evidence pack. The moment a dispute lands it gathers the order, tracking, delivery proof, AVS/CVV results and customer history, then drafts a rebuttal argued to the exact reason code. You review, edit and submit it yourself — DisputePack never submits in your name.
- AI writes your dispute response using real order and fulfilment data
- Automatically collects evidence: tracking, refund policy, and order details
- Supports item-not-received, unauthorised, and not-as-described disputes
- Works with any payment provider, not locked to a single gateway
- Submit-ready PDF evidence pack that stays within Shopify upload limits
- AI rebuttal tailored to the exact reason code — you review, edit, and submit
- Auto-gathers order, tracking, delivery and AVS/CVV evidence when a dispute hits
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChargebackAU |  DisputePack |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChargebackAU | DisputePack |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChargebackAU | DisputePack |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $39/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ChargebackAU | DisputePack |
|---|---|---|
| Shopify category rank | #71 | #172 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 15, 2026 | Aug 21, 2026 |
| Languages | 1 | 1 |
| Developer | Merchant Assistant | Ollfy |
FAQ
ChargebackAU and DisputePack: common questions
- Is ChargebackAU or DisputePack cheaper?
- Both list a free plan. Paid plans start at $39/month for ChargebackAU and $39/month for DisputePack. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ChargebackAU, Oct 13, 2026 for DisputePack; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ChargebackAU, Oct 13, 2026 for DisputePack. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.