ChargebackAU: Win Disputes vs Counterproof Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $39/month for ChargebackAU and $29/month for Counterproof Chargebacks.
Head to head
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Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStop losing money to chargebacks. ChargebackAU helps Australian Shopify merchants fight and win payment disputes automatically. When a chargeback is raised, the app pulls order details, fulfilment data, and your refund policy, then uses AI to write an evidence-backed dispute response — ready to submit to your payment provider in one click. Handles item-not-received, unauthorised, and not-as-described disputes.
Counterproof reads each Shopify Payments or Stripe dispute, tells you whether to fight, and builds the packet when it is: a rebuttal letter cited to the network rule, plus matching exhibits from your order data. Then it files with the bank before the deadline — no pasting evidence into your admin. Approve each packet yourself, or let Counterproof file on its own: your choice, set once.
- AI writes your dispute response using real order and fulfilment data
- Automatically collects evidence: tracking, refund policy, and order details
- Supports item-not-received, unauthorised, and not-as-described disputes
- Works with any payment provider, not locked to a single gateway
- Per-reason-code evidence: exhibits matched to what each dispute type requires
- Rebuttal letters cite the Visa, Mastercard or Amex rule by name
- Triage says fight or refund on every dispute, with the economics shown
- You review and edit every packet before anything reaches the bank
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChargebackAU |  Counterproof Chargebacks |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChargebackAU | Counterproof Chargebacks |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChargebackAU | Counterproof Chargebacks |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $29/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ChargebackAU | Counterproof Chargebacks |
|---|---|---|
| Shopify category rank | #71(ahead) | #74 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 15, 2026 | Aug 5, 2026 |
| Languages | 1 | 1 |
| Developer | Merchant Assistant | IT Vilkai |
FAQ
ChargebackAU and Counterproof Chargebacks: common questions
- Is ChargebackAU or Counterproof Chargebacks cheaper?
- Both list a free plan. Paid plans start at $39/month for ChargebackAU and $29/month for Counterproof Chargebacks. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.