Chargeback Dispute Specialist vs Presolve ‑ Predict Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Chargeback Dispute Specialist, Oct 13, 2026 for Presolve.
The short answer
- Only Presolve lists a free plan. Paid plans start at $4.99/month for Chargeback Dispute Specialist and $200/month for Presolve.
- Presolve lists 15 features Chargeback Dispute Specialist’s listing doesn’t mention, including AI-powered detection, Blocklists, Custom rules.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Auto
- · Automated rebuttal submission
- · No upfront charges, cancel anytime
- · One-click activation. Hands-free for you
- · Reason-specific chargeback responses
- · Unlimited chargebacks
Pro
- · AI dispute evidence builder
- · Everything in Auto, plus:
- · Faster response turnaround
- · Manual evidence pull via store access
Expert
- · Dedicated account manager
- · Everything in Pro, plus:
- · Faster response submission
- · Human experts review every case
VIP
- · Custom dispute strategy for every case
- · Expert support 24/7 via chat - no queue
- · Fully managed dispute service,end-to-end
- · No revenue share - flat monthly fee only
Free Trial
- · 500 free transactions in first month
- · Risk scoring & alerts
Startup
- · 500 transactions included
- · Email support
- · Risk scoring & alerts
Scaleup
- · 3000 transactions included
- · Custom integrations
- · Email support
- · Priority support
- · Risk scoring & alerts
Growth
- · 10,000 transactions included
- · Custom integrations
- · Dedicated account manager
- · Email support
- · Priority support
- · Risk scoring & alerts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStop losing revenue to chargebacks, disputes and fraud. Chargeback Specialist combines AI automation with human experts review to detect, fight and prevent disputes hands-free. Works with Stripe, PayPal, Klarna and almost all processors, recovering losses and keeping dispute rates low. Already using Chargeback, Chargeflow, Disputifier, Chargeblast or any other prevention provider?
Presolve helps you spot risky payments early, act on them quickly, and reduce chargebacks across all of your payment processors. Presolve saves you from paying chargeback alerts Our AI Agent identifies transactions that are likely to turn into first party misuse also known as friendly fraud. Predict chargebacks that are friendly fraud and keep your dispute ratio low away from monitoring programs (e.g. VAMP)
- Fully automated hands-off complete Chargeback Management solution.
- Flexible Automation and robust support.
- Success-based pricing, you only pay if we win your chargeback case.
- Prevent friendly fraud: Dashboard with risk scores on all transactions
- Real time alerting: See risk score right after transaction happens
- Optimize workflow: Track disputes, contact customers, flag risk
- Keep low dispute ratio: Set up rules and view analytics on risky transactions
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Dispute Specialist |  Presolve |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Dispute Specialist | Presolve |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 19 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chargeback Dispute Specialist | Presolve |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $200/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Chargeback Dispute Specialist | Presolve |
|---|---|---|
| Shopify category rank | #35 | #396 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 29, 2024 | Feb 18, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Specialist | Presolve |
FAQ
Chargeback Dispute Specialist and Presolve: common questions
- Is Chargeback Dispute Specialist or Presolve cheaper?
- Only Presolve lists a free plan. Paid plans start at $4.99/month for Chargeback Dispute Specialist and $200/month for Presolve. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Presolve lists 15 the others don’t mention, such as AI-powered detection, Blocklists, Custom rules, Custom triggers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Chargeback Dispute Specialist, Oct 13, 2026 for Presolve; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Chargeback Dispute Specialist, Oct 13, 2026 for Presolve. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.