Chargeback Dispute Specialist vs DisputeNinja

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Chargeback Dispute Specialist, Oct 13, 2026 for DisputeNinja.

The short answer

  • Chargeback Dispute Specialist lists 5 features DisputeNinja’s listing doesn’t mention, including Chargeback alerts, Conditional logic, Custom workflows.

Head to head

App Store reviews

Chargeback Dispute Specialist: 19
DisputeNinja: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Workflow automation
  • Fraud
  • Fraud
  • Workflow automation
Languages
  • English
  • English
Launched
Aug 29, 2024
Sep 9, 2024
Built for Shopify
Not badged
Not badged
Reviews per month
3 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035JulSepJanAprJunSepOctChargeback Dispute Specialist: 2 reviews in July 2025Chargeback Dispute Specialist: 1 reviews in August 2025Chargeback Dispute Specialist: 4 reviews in September 2025Chargeback Dispute Specialist: 1 reviews in October 2025Chargeback Dispute Specialist: 2 reviews in January 2026Chargeback Dispute Specialist: 3 reviews in February 2026Chargeback Dispute Specialist: 1 reviews in April 2026Chargeback Dispute Specialist: 2 reviews in May 2026Chargeback Dispute Specialist: 4 reviews in June 2026Chargeback Dispute Specialist: 3 reviews in July 2026Chargeback Dispute Specialist: 2 reviews in September 2026Chargeback Dispute Specialist: 3 reviews in October 2026
Chargeback Dispute SpecialistDisputeNinjaCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $4.99 to $499/month
—
Plans
Auto$4.99/month
14-day free trial$4.99/month + 15% on disputes you win
  • · Automated rebuttal submission
  • · No upfront charges, cancel anytime
  • · One-click activation. Hands-free for you
  • · Reason-specific chargeback responses
  • · Unlimited chargebacks
Pro$14.99/month
14-day free trial$14.99/month + 13% on disputes you win
  • · AI dispute evidence builder
  • · Everything in Auto, plus:
  • · Faster response turnaround
  • · Manual evidence pull via store access
Expert$29.99/month
14-day free trial$29.99/month + 10% on disputes you win
  • · Dedicated account manager
  • · Everything in Pro, plus:
  • · Faster response submission
  • · Human experts review every case
VIP$499/month
14-day free trialBest for high-ticket, high-volume stores
  • · Custom dispute strategy for every case
  • · Expert support 24/7 via chat - no queue
  • · Fully managed dispute service,end-to-end
  • · No revenue share - flat monthly fee only
FreeFree to install
We charge 10% of recovered revenue
Coverage
11 of 14 features79%
9 of 14 features64%
Unique strengths
  • Chargeback alerts
  • Conditional logic
  • Custom workflows
  • Scheduled tasks
  • +1 more
  • Delivery
  • Payments
  • Risk reports
Fraud
57%4/7
86%6/7
Alerts and analytics
67%2/3
67%2/3
Fraud types
33%1/3
100%3/3
Prevention tools
100%1/1
100%1/1
Workflow automation
100%7/7
43%3/7
Automation tasks
100%1/1
100%1/1
Customization
100%6/6
33%2/6
563onlybothonly
Chargeback Dispute SpecialistDisputeNinja14 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
  • Stripe
How it sells itself

Stop losing revenue to chargebacks, disputes and fraud. Chargeback Specialist combines AI automation with human experts review to detect, fight and prevent disputes hands-free. Works with Stripe, PayPal, Klarna and almost all processors, recovering losses and keeping dispute rates low. Already using Chargeback, Chargeflow, Disputifier, Chargeblast or any other prevention provider?

Chargebacks are time-consuming and demoralizing when you lose. At DisputeNinja, we have significant experience in handling chargebacks and know how to win. Send us your evidence via APIs and integrations, and let our team of experts manage the drafting and submission of a winning response.

Key points
  • Fully automated hands-off complete Chargeback Management solution.
  • Flexible Automation and robust support.
  • Success-based pricing, you only pay if we win your chargeback case.
  • Step 1: Send us evidence, via our APIs and integrations.
  • Step 2: We'll write compelling chargeback rebuttals and submit for you.
  • Step 3: Win, or keep your money.
Screenshots
Disputes
ServicesDashboard
We win chargebacks for you
Analyze your chargebacks in our dashboardStep 1: Submit evidenceStep 2: Win, or keep your money

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChargeback Dispute SpecialistDisputeNinja
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChargeback Dispute SpecialistDisputeNinja
App Store rating5.0 ★Not published
App Store reviews19Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChargeback Dispute SpecialistDisputeNinja
Free planNot listedNot listed
Lowest paid monthly plan$4.99/monthNo monthly plan listed
Longest free trial14 daysNot listed
Plans listed41

Listing

MeasureChargeback Dispute SpecialistDisputeNinja
Shopify category rank#35(ahead)in Fraud#199in Fraud
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 29, 2024Sep 9, 2024
Languages1English1English
DeveloperChargeback SpecialistDisputeNinja

FAQ

Chargeback Dispute Specialist and DisputeNinja: common questions

What features does each app list that the other doesn’t?
Chargeback Dispute Specialist lists 5 the others don’t mention, such as Chargeback alerts, Conditional logic, Custom workflows, Scheduled tasks. DisputeNinja lists 3 the others don’t mention, such as Delivery, Payments, Risk reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Chargeback Dispute Specialist, Oct 13, 2026 for DisputeNinja; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Chargeback Dispute Specialist, Oct 13, 2026 for DisputeNinja. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.