ChargeBack Shield vs GuardIA
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $14.99/month for ChargeBack Shield and $29/month for GuardIA.
- ChargeBack Shield lists 10 features GuardIA’s listing doesn’t mention, including AI-powered detection, Automated workflows, Blocklists.
Head to head
Starter
- · 30-order historical backfill on install
- · Auto-hold HIGH risk fufilments
- · Auto-tag risky customers in shopify
- · Pre-check tool to look up any customer
- · Real-time risk scoring on every order
- · Review queue for flagged orders
Growth
- · 75-historical backfill on install
- · Cross-store fraud network
- · Everything in Starter
- · Shopify flow integration
- · Up to 350 orders per month
Scale
- · 200-historical backfill on install
- · Customer blocklist and allowlist
- · Email alerts sfor HIGH risk orders
- · Everything in Growth
- · Up to 800 orders per month
Pro
- · 500-order historical backfill on install
- · Everything in Scale
- · Up to 2000 orders per month
Premium Shield
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRefund abuse and chargebacks drain merchant profits, but most stores have no way to identify repeat offenders before processing a refund. Chargeback Shield scores every order automatically using refund history, purchase patterns, and cross-store fraud signals. Risky orders appear in a review queue with plain-English explanations. Risky fulfilments are held automatically until you decide.
Shopify flags fraud risk. GuardIA compiles the evidence to recover it. GuardIA scores every order in real time and auto-holds or cancels risky ones (flag + note in your Admin). When a chargeback is opened, it automatically gathers proof of delivery, tracking, AVS/CVV/3-D Secure results and customer history via Shopify's GraphQL Admin API, then builds an audit-ready PDF representment package in one click.
- Automated risk scoring on every order using 13 behavioral signals
- Customer risk profiles tracking refund history across all orders
- AI-generated chargeback dispute letters built from your order data
- Review queue with one-click hold, approve, or tag for risky orders
- One-click PDF representment package, ready to submit to your bank or Shopify
- Auto-collects proof of delivery, tracking, AVS/CVV/3-D Secure & order history
- Real-time AI order scanning with automatic hold or cancel on risky orders
- Cryptographic fingerprint correlation certifies the analysis at time of order
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChargeBack Shield |  GuardIA |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChargeBack Shield | GuardIA |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChargeBack Shield | GuardIA |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $14.99/month(ahead) | $29/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | ChargeBack Shield | GuardIA |
|---|---|---|
| Shopify category rank | #238(ahead) | #286 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 15, 2026 | Jun 22, 2026 |
| Languages | 1 | 1 |
| Developer | Fraud Guard | GuardIA |
FAQ
ChargeBack Shield and GuardIA: common questions
- Is ChargeBack Shield or GuardIA cheaper?
- Paid plans start at $14.99/month for ChargeBack Shield and $29/month for GuardIA. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChargeBack Shield lists 10 the others don’t mention, such as AI-powered detection, Automated workflows, Blocklists, Chargeback analytics. GuardIA lists 2 the others don’t mention, such as Auto-cancel, Bots. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.