Chargeback Protector vs Trouble Tracker | Chargeback
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Protector, Oct 14, 2026 for Trouble Tracker.
The short answer
- Chargeback Protector lists 3 features Trouble Tracker’s listing doesn’t mention, including Automated workflows, Chargeback alerts, Email notifications.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Essential
- · $4.99 per report generated
- · Capped at $49.99 per month
- · First dispute report is completely free
- · Free high-risk email and order alerts
- · Free to install and set up
- · Keep 100% of won revenue (0% fees)
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureIdentifies potential fraud before it impacts your business. Chargeback Protector automatically tags high-risk orders and sends instant alerts through email and in the order and shipping portal, allowing you to review suspicious activity before fulfillment.
Introducing Chargeback Resolver: A powerful app protecting your e-commerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue.
- Get instant email alerts and tags for high-risk orders before you fulfill.
- Auto-generates PDF defense reports with AVS, CVV, IP and tracking data.
- Eliminates manual data gathering to streamline your dispute workflow.
- Expert Dispute Assistance: Our skilled team handles your chargeback disputes
- Trouble Tracker: Harness data-driven insights to identify problematic orders
- Real-Time Alert System: Receive instant notifications for problematic orders
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Protector |  Trouble Tracker |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Protector | Trouble Tracker |
|---|---|---|
| App Store rating | Not published | 3.6 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chargeback Protector | Trouble Tracker |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback Protector | Trouble Tracker |
|---|---|---|
| Shopify category rank | Not enough data | #177 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 5, 2026 | Jun 16, 2023 |
| Languages | 1 | 1 |
| Developer | Michael Wheeler | Chargeback Resolver LLC |
FAQ
Chargeback Protector and Trouble Tracker: common questions
- What features does each app list that the other doesn’t?
- Chargeback Protector lists 3 the others don’t mention, such as Automated workflows, Chargeback alerts, Email notifications. Trouble Tracker lists 1 the others don’t mention, such as Fraud filters. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Protector, Oct 14, 2026 for Trouble Tracker; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Protector, Oct 14, 2026 for Trouble Tracker. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.