Chargeback Protector vs PackProof: Pack Package Record

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Protector, May 13, 2026 for PackProof.

The short answer

  • PackProof lists 7 features Chargeback Protector’s listing doesn’t mention, including Barcode scanning, Delivery, Order sync.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Fraud
  • Shipping
  • Fraud
Languages
  • English
  • English
Launched
Jan 5, 2026
May 7, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
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—
Detected stores
0active installs
0active installs
Most common store size
—
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Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
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Plans
EssentialFree to install
Works in the background for free. Only pay a small fee when a dispute report is generated. Keep 100% of your winnings.
  • · $4.99 per report generated
  • · Capped at $49.99 per month
  • · First dispute report is completely free
  • · Free high-risk email and order alerts
  • · Free to install and set up
  • · Keep 100% of won revenue (0% fees)
FreeFree
Coverage
5 of 12 features42%
8 of 12 features67%
Unique strengths
  • Automated workflows
  • Chargeback alerts
  • Email notifications
  • High-risk alerts
  • Barcode scanning
  • Delivery
  • Order sync
  • Order validation
  • +3 more
Fraud
71%5/7
43%3/7
Alerts and analytics
100%3/3
0%0/3
Fraud types
50%1/2
100%2/2
Prevention tools
50%1/2
50%1/2
Shipping
0%0/5
100%5/5
Labels and packaging
0%0/3
100%3/3
Managing shipments
0%0/2
100%2/2
417onlybothonly
Chargeback ProtectorPackProof12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Identifies potential fraud before it impacts your business. Chargeback Protector automatically tags high-risk orders and sends instant alerts through email and in the order and shipping portal, allowing you to review suspicious activity before fulfillment.

Defeat chargeback claims with PackProof. Record every packing session to prove exactly what goes into each package. Simply open an order, film yourself placing items into the packaging, and save the file with the Order ID. When a dispute arises, you have the evidence ready to win.

Key points
  • Get instant email alerts and tags for high-risk orders before you fulfill.
  • Auto-generates PDF defense reports with AVS, CVV, IP and tracking data.
  • Eliminates manual data gathering to streamline your dispute workflow.
  • Record a video of every packed order with the order number stamped in the file.
  • Search and review every recording in a shared team log with filters.
  • Invite admins, managers, and packers with role-based access to recordings.
Screenshots
High risk alert embedded in order
Chargeback notification with link to automated dispute reportHigh risk order email notification
Recording Order Management Page
Recording a packing video inside the PackProof browser app.Recorded Video Logging PageTeam Management Page

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChargeback ProtectorPackProof
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChargeback ProtectorPackProof
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChargeback ProtectorPackProof
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listedNo monthly plan listed
Longest free trialNot listedNot listed
Plans listed11

Listing

MeasureChargeback ProtectorPackProof
Shopify category rankNot enough data#522in Shipping
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJan 5, 2026May 7, 2026
Languages1English1English
DeveloperMichael WheelerPackProof

FAQ

Chargeback Protector and PackProof: common questions

What features does each app list that the other doesn’t?
Chargeback Protector lists 4 the others don’t mention, such as Automated workflows, Chargeback alerts, Email notifications, High-risk alerts. PackProof lists 7 the others don’t mention, such as Barcode scanning, Delivery, Order sync, Order validation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Protector, May 13, 2026 for PackProof; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Protector, May 13, 2026 for PackProof. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.