Chargeback Copilot vs Recoup: Chargebacks & Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chargeback Copilot, Oct 20, 2026 for Recoup.
The short answer
- Only Chargeback Copilot lists a free plan.
- Recoup lists 2 features Chargeback Copilot’s listing doesn’t mention, including Chargeback alerts, High-risk alerts.
Head to head
Free
- · 3 evidence PDFs/month
- · Checklist and PDF export
- · Demo dispute workflow
Starter
- · 15 evidence PDFs/month
- · Deadline alerts
- · Saved merchant profile
Pro
- · 25 evidence PDFs/month
- · Enhanced PDFs
- · Statement drafts
Scale
- · 200 evidence PDFs/month
- · Full archive
- · Team workflow
Pay Per Win
- · Auto-fights chargebacks for you
- · No win, no fee — only pay when we win
- · Real tracking-page evidence attached
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback Copilot helps merchants handle payment disputes with a clear workflow. The app gathers dispute, order, fulfillment, shipping, and customer context into one workspace, highlights due dates, and generates structured evidence PDFs with checklist guidance. Teams can prioritize urgent cases, keep responses consistent, and reduce manual copy-paste work.
Chargebacks and payment disputes drain revenue. Most go unanswered, and answered ones still lose — banks reject any representment missing the evidence that chargeback reason code requires. Recoup auto-fights chargebacks on Shopify Payments and PayPal. It gathers order, customer, payment, fraud, risk and delivery tracking evidence, writes the dispute response, and submits it before the deadline to recover revenue.
- Track open disputes and deadlines in one clear workspace.
- Use reason-specific drafts to prepare stronger response submissions.
- Prioritize urgent cases with due-soon views and status context.
- Run a demo flow with synthetic data and download a sample PDF.
- Automatically responds to every chargeback with a complete dispute submission
- Gathers order, customer, risk, and tracking evidence for each dispute
- Submits dispute evidence to the payment processor before the deadline
- Shows recovered revenue, win rate, and dispute status in one dashboard
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Copilot |  Recoup |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Copilot | Recoup |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chargeback Copilot | Recoup |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Chargeback Copilot | Recoup |
|---|---|---|
| Shopify category rank | #305 | #42(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 11, 2026 | Jun 30, 2026 |
| Languages | 1 | 1 |
| Developer | loftvex | Scalechart LLC |
FAQ
Chargeback Copilot and Recoup: common questions
- Is Chargeback Copilot or Recoup cheaper?
- Only Chargeback Copilot lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Recoup lists 2 the others don’t mention, such as Chargeback alerts, High-risk alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chargeback Copilot, Oct 20, 2026 for Recoup; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chargeback Copilot, Oct 20, 2026 for Recoup. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.