Chargeback Buddy vs DisputeShield: Win Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Buddy, Nov 4, 2026 for DisputeShield.
The short answer
- Only Chargeback Buddy lists a free plan.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
Growth
Pro
Free to install
- · Detects disputes instantly, never late
- · Evidence gathered from your store data
- · Evidence matched to the reason code
- · Fight every chargeback automatically
- · Free to install — pay only when we win
- · Recover money from lost disputes
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback Buddy helps merchants manage disputes from one workspace. It syncs Shopify Payments disputes, collects available order, payment, customer, fulfillment, refund, and policy records, and turns them into merchant-reviewed response drafts and exportable evidence packages. Merchants remain in control of every submission. Automatic dispute sync requires Shopify Payments.
DisputeShield fights your chargebacks for you, automatically. The moment a dispute is filed, it detects it, gathers your order, shipping, delivery, and customer evidence, and builds a structured response tailored to the card-network reason code. Review every response before it's submitted, or let it run fully hands-off. Track every dispute and outcome in one dashboard.
- Sync Shopify Payments disputes and deadlines into one workspace
- Collect order, payment, fulfillment, refund, and customer evidence
- Create merchant-reviewed drafts and exportable evidence packages
- Automatically gathers order, tracking, delivery and payment evidence from your s
- Professional evidence packages submitted to Visa and Mastercard within one hour
- Real-time dashboard to track every dispute, outcome, and amount recovered
- Tailored responses for fraud, not received, product quality, and all reason code
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Buddy |  DisputeShield |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Buddy | DisputeShield |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 22 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Chargeback Buddy | DisputeShield |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Chargeback Buddy | DisputeShield |
|---|---|---|
| Shopify category rank | #75 | #5(ahead) |
| Shopify App Charts | Not on this week’s charts | #1 on Rookies in Finances - Other |
| Built for Shopify | No | No |
| Launched | Jul 30, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | Watermelon tech | SH Tech |
FAQ
Chargeback Buddy and DisputeShield: common questions
- Is Chargeback Buddy or DisputeShield cheaper?
- Only Chargeback Buddy lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Buddy, Nov 4, 2026 for DisputeShield; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Buddy, Nov 4, 2026 for DisputeShield. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.