Chargeback Buddy vs DisputePack: Fight Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $9/month for Chargeback Buddy and $39/month for DisputePack.
Head to head
Free
Starter
Growth
Pro
Free
- · 1 upload per dispute
- · 2 disputes per month
- · 72h, 48h & 24h deadline alerts
- · AI rebuttal drafts
- · Auto-gather Shopify evidence
- · PDF evidence packs
Starter
- · 15 disputes per month
- · 3 uploads per dispute
- · Daily digest emails
- · Everything in Free
Growth
- · 5 uploads per dispute
- · 50 disputes per month
- · CSV export
- · Everything in Starter
- · Reason code analytics
- · Win/loss outcome tracking
Pro
- · 10 uploads per dispute
- · 150 disputes per month
- · Everything in Growth
- · Priority support (24h response)
- · Unlimited dispute history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback Buddy helps merchants manage disputes from one workspace. It syncs Shopify Payments disputes, collects available order, payment, customer, fulfillment, refund, and policy records, and turns them into merchant-reviewed response drafts and exportable evidence packages. Merchants remain in control of every submission. Automatic dispute sync requires Shopify Payments.
DisputePack turns every Shopify Payments chargeback into a submit-ready evidence pack. The moment a dispute lands it gathers the order, tracking, delivery proof, AVS/CVV results and customer history, then drafts a rebuttal argued to the exact reason code. You review, edit and submit it yourself — DisputePack never submits in your name.
- Sync Shopify Payments disputes and deadlines into one workspace
- Collect order, payment, fulfillment, refund, and customer evidence
- Create merchant-reviewed drafts and exportable evidence packages
- Submit-ready PDF evidence pack that stays within Shopify upload limits
- AI rebuttal tailored to the exact reason code — you review, edit, and submit
- Auto-gathers order, tracking, delivery and AVS/CVV evidence when a dispute hits
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Buddy |  DisputePack |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Buddy | DisputePack |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chargeback Buddy | DisputePack |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $39/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chargeback Buddy | DisputePack |
|---|---|---|
| Shopify category rank | #78 | #172 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 30, 2026 | Aug 21, 2026 |
| Languages | 1 | 1 |
| Developer | Watermelon tech | Ollfy |
FAQ
Chargeback Buddy and DisputePack: common questions
- Is Chargeback Buddy or DisputePack cheaper?
- Both list a free plan. Paid plans start at $9/month for Chargeback Buddy and $39/month for DisputePack. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.