Chargeback Buddy vs Counterproof Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Buddy, Oct 14, 2026 for Counterproof Chargebacks.
The short answer
- Both list a free plan. Paid plans start at $9/month for Chargeback Buddy and $29/month for Counterproof Chargebacks.
Head to head
Free
Starter
Growth
Pro
Free
Starter
Growth
Scale
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback Buddy helps merchants manage disputes from one workspace. It syncs Shopify Payments disputes, collects available order, payment, customer, fulfillment, refund, and policy records, and turns them into merchant-reviewed response drafts and exportable evidence packages. Merchants remain in control of every submission. Automatic dispute sync requires Shopify Payments.
Counterproof reads each Shopify Payments or Stripe dispute, tells you whether to fight, and builds the packet when it is: a rebuttal letter cited to the network rule, plus matching exhibits from your order data. Then it files with the bank before the deadline — no pasting evidence into your admin. Approve each packet yourself, or let Counterproof file on its own: your choice, set once.
- Sync Shopify Payments disputes and deadlines into one workspace
- Collect order, payment, fulfillment, refund, and customer evidence
- Create merchant-reviewed drafts and exportable evidence packages
- Per-reason-code evidence: exhibits matched to what each dispute type requires
- Rebuttal letters cite the Visa, Mastercard or Amex rule by name
- Triage says fight or refund on every dispute, with the economics shown
- You review and edit every packet before anything reaches the bank
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Buddy |  Counterproof Chargebacks |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Buddy | Counterproof Chargebacks |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chargeback Buddy | Counterproof Chargebacks |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chargeback Buddy | Counterproof Chargebacks |
|---|---|---|
| Shopify category rank | #78 | #74(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 30, 2026 | Aug 5, 2026 |
| Languages | 1 | 1 |
| Developer | Watermelon tech | IT Vilkai |
FAQ
Chargeback Buddy and Counterproof Chargebacks: common questions
- Is Chargeback Buddy or Counterproof Chargebacks cheaper?
- Both list a free plan. Paid plans start at $9/month for Chargeback Buddy and $29/month for Counterproof Chargebacks. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Buddy, Oct 14, 2026 for Counterproof Chargebacks; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Buddy, Oct 14, 2026 for Counterproof Chargebacks. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.