Chargeback Buddy vs ChargebackAU: Win Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Buddy, Oct 14, 2026 for ChargebackAU.
The short answer
- Both list a free plan. Paid plans start at $9/month for Chargeback Buddy and $39/month for ChargebackAU.
Head to head
Free
Starter
Growth
Pro
Test
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback Buddy helps merchants manage disputes from one workspace. It syncs Shopify Payments disputes, collects available order, payment, customer, fulfillment, refund, and policy records, and turns them into merchant-reviewed response drafts and exportable evidence packages. Merchants remain in control of every submission. Automatic dispute sync requires Shopify Payments.
Stop losing money to chargebacks. ChargebackAU helps Australian Shopify merchants fight and win payment disputes automatically. When a chargeback is raised, the app pulls order details, fulfilment data, and your refund policy, then uses AI to write an evidence-backed dispute response — ready to submit to your payment provider in one click. Handles item-not-received, unauthorised, and not-as-described disputes.
- Sync Shopify Payments disputes and deadlines into one workspace
- Collect order, payment, fulfillment, refund, and customer evidence
- Create merchant-reviewed drafts and exportable evidence packages
- AI writes your dispute response using real order and fulfilment data
- Automatically collects evidence: tracking, refund policy, and order details
- Supports item-not-received, unauthorised, and not-as-described disputes
- Works with any payment provider, not locked to a single gateway
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback Buddy |  ChargebackAU |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chargeback Buddy | ChargebackAU |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chargeback Buddy | ChargebackAU |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $39/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chargeback Buddy | ChargebackAU |
|---|---|---|
| Shopify category rank | #78 | #71(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 30, 2026 | Jun 15, 2026 |
| Languages | 1 | 1 |
| Developer | Watermelon tech | Merchant Assistant |
FAQ
Chargeback Buddy and ChargebackAU: common questions
- Is Chargeback Buddy or ChargebackAU cheaper?
- Both list a free plan. Paid plans start at $9/month for Chargeback Buddy and $39/month for ChargebackAU. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Buddy, Oct 14, 2026 for ChargebackAU; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Buddy, Oct 14, 2026 for ChargebackAU. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.