Chargeback: Auto Prevention vs Recoup: Chargebacks & Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chargeback, Oct 20, 2026 for Recoup.
The short answer
- Chargeback lists 3 features Recoup’s listing doesn’t mention, including Email notifications, Fraud filters, Order validation.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Pay Per Win
- · Auto-fights chargebacks for you
- · No win, no fee — only pay when we win
- · Real tracking-page evidence attached
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Chargebacks and payment disputes drain revenue. Most go unanswered, and answered ones still lose — banks reject any representment missing the evidence that chargeback reason code requires. Recoup auto-fights chargebacks on Shopify Payments and PayPal. It gathers order, customer, payment, fraud, risk and delivery tracking evidence, writes the dispute response, and submits it before the deadline to recover revenue.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Automatically responds to every chargeback with a complete dispute submission
- Gathers order, customer, risk, and tracking evidence for each dispute
- Submits dispute evidence to the payment processor before the deadline
- Shows recovered revenue, win rate, and dispute status in one dashboard
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Recoup |
|---|---|---|
| Detected stores | 104 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Recoup |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Recoup |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback | Recoup |
|---|---|---|
| Shopify category rank | #4(ahead) | #42 |
| Shopify App Charts | #25 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Jun 30, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Scalechart LLC |
FAQ
Chargeback and Recoup: common questions
- What features does each app list that the other doesn’t?
- Chargeback lists 3 the others don’t mention, such as Email notifications, Fraud filters, Order validation. Recoup lists 1 the others don’t mention, such as High-risk alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chargeback, Oct 20, 2026 for Recoup; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chargeback, Oct 20, 2026 for Recoup. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.