Chargeback: Auto Prevention vs Reclaim: Chargeback Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chargeback, Sep 3, 2026 for Reclaim.
The short answer
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and Reclaim 5.0 from 18 reviews.
- Chargeback lists 4 features Reclaim’s listing doesn’t mention, including Chargeback alerts, Email notifications, Fraud filters.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Reclaim helps Shopify merchants fight chargebacks with AI-built dispute responses. When a dispute comes in, Reclaim gathers relevant order, payment, tracking, delivery, customer, and support evidence, prepares a response tailored to the dispute reason, and helps submit it before the deadline. Track dispute activity, response status, and recovery outcomes across supported payment providers.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- AI consolidates evidence from across tools and combines into a dispute package
- Aggregates analytics on chargebacks from Paypal, Stripe, Shopify and more
- Integrates with web pixels, 150+ carriers, payment and order info for evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Reclaim |
|---|---|---|
| Detected stores | 104 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Reclaim |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 131(ahead) | 18 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Reclaim |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback | Reclaim |
|---|---|---|
| Shopify category rank | #4(ahead) | #34 |
| Shopify App Charts | #25 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Redo Tech, Inc |
FAQ
Chargeback and Reclaim: common questions
- Which has better reviews, Chargeback or Reclaim?
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and Reclaim 5.0 from 18 reviews.
- What features does each app list that the other doesn’t?
- Chargeback lists 4 the others don’t mention, such as Chargeback alerts, Email notifications, Fraud filters, Order validation. Reclaim lists 2 the others don’t mention, such as AI-powered detection, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chargeback, Sep 3, 2026 for Reclaim; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chargeback, Sep 3, 2026 for Reclaim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.