Chargeback: Auto Prevention vs Presolve ‑ Predict Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for Presolve.
The short answer
- Only Presolve lists a free plan.
- Presolve lists 22 features Chargeback’s listing doesn’t mention, including AI-powered detection, APIs, Auto-sync data.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free Trial
- · 500 free transactions in first month
- · Risk scoring & alerts
Startup
- · 500 transactions included
- · Email support
- · Risk scoring & alerts
Scaleup
- · 3000 transactions included
- · Custom integrations
- · Email support
- · Priority support
- · Risk scoring & alerts
Growth
- · 10,000 transactions included
- · Custom integrations
- · Dedicated account manager
- · Email support
- · Priority support
- · Risk scoring & alerts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Presolve helps you spot risky payments early, act on them quickly, and reduce chargebacks across all of your payment processors. Presolve saves you from paying chargeback alerts Our AI Agent identifies transactions that are likely to turn into first party misuse also known as friendly fraud. Predict chargebacks that are friendly fraud and keep your dispute ratio low away from monitoring programs (e.g. VAMP)
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Prevent friendly fraud: Dashboard with risk scores on all transactions
- Real time alerting: See risk score right after transaction happens
- Optimize workflow: Track disputes, contact customers, flag risk
- Keep low dispute ratio: Set up rules and view analytics on risky transactions
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Presolve |
|---|---|---|
| Detected stores | 119 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Presolve |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Presolve |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $200/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Chargeback | Presolve |
|---|---|---|
| Shopify category rank | #4 | #396 |
| Shopify App Charts | #21 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Feb 18, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Presolve |
FAQ
Chargeback and Presolve: common questions
- Is Chargeback or Presolve cheaper?
- Only Presolve lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chargeback lists 2 the others don’t mention, such as Fraud filters, Order validation. Presolve lists 22 the others don’t mention, such as AI-powered detection, APIs, Auto-sync data, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for Presolve; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for Presolve. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.