Chargeback: Auto Prevention vs Predispute: Manage Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Predispute.
The short answer
- Only Predispute lists a free plan.
- Predispute lists 14 features Chargeback’s listing doesn’t mention, including AI-powered detection, Auto-cancel, Bots.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Measure
- · Free for as long as you like
- · Updated daily
- · Your chargeback rate for each card
Decide
- · Fight, refund or accept on every dispute
- · Spot double refunds
- · The reason for each one
Fight
- · A response to each dispute you fight
- · Checked by an expert
- · You read it before it is filed
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Every chargeback takes the sale out of your payout. A high chargeback rate can also lead Shopify Payments to hold part of your payouts. Predispute puts you in control in three steps. Measure shows your chargeback rate on every card. Decide tells you whether to fight, refund or accept each dispute, and why. We also tell you when a dispute is not worth fighting. Fight writes your response, and an expert checks it.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Estimated Visa and Mastercard chargeback ratios with a runway forecast
- A fight, refund, or accept recommendation on every dispute received
- Recovered-value ledger: the dollars won and the refunds avoided
- Friendly-fraud flags on orders before the dispute is filed
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Predispute |
|---|---|---|
| Detected stores | 113 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Predispute |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Predispute |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $499/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 3 |
Listing
| Measure | Chargeback | Predispute |
|---|---|---|
| Shopify category rank | #4(ahead) | #181 |
| Shopify App Charts | #25 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Aug 4, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Andamento |
FAQ
Chargeback and Predispute: common questions
- Is Chargeback or Predispute cheaper?
- Only Predispute lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chargeback lists 1 the others don’t mention, such as Email notifications. Predispute lists 14 the others don’t mention, such as AI-powered detection, Auto-cancel, Bots, Custom alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Predispute; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Predispute. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.