Chargeback: Auto Prevention vs Paidback: Win Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Paidback.
The short answer
- Chargeback lists 3 features Paidback’s listing doesn’t mention, including Chargeback alerts, Fraud filters, Order validation.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free to install
- · AI-generated dispute responses
- · Automatic evidence collection
- · Missing evidence detection
- · Smart evidence filtering
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Paidback detects chargebacks instantly and builds the response for you: it collects evidence from order data, tracking, delivery confirmation and fraud signals, writes a rebuttal matched to the dispute's reason code, and submits the complete package. When a customer who lost a dispute against you orders again, Paidback flags the order and can hold fulfillment until you review it. Built for Shopify Payments.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Automatic evidence collection from order, tracking, and fraud data
- AI-generated dispute responses tailored to each reason code
- Smart evidence filtering — analyzes quality before submission
- Missing evidence detection — flags gaps and guides you to fill them
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Paidback |
|---|---|---|
| Detected stores | 104 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Paidback |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Paidback |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback | Paidback |
|---|---|---|
| Shopify category rank | #4(ahead) | #271 |
| Shopify App Charts | #25 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Paidback |
FAQ
Chargeback and Paidback: common questions
- What features does each app list that the other doesn’t?
- Chargeback lists 3 the others don’t mention, such as Chargeback alerts, Fraud filters, Order validation. Paidback lists 1 the others don’t mention, such as Payments. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Paidback; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Paidback. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.