Chargeback: Auto Prevention vs FraudLabs Pro Fraud Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for FraudLabs Pro Fraud Prevention.
The short answer
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and FraudLabs Pro Fraud Prevention 3.2 from 14 reviews.
- Only FraudLabs Pro Fraud Prevention lists a free plan.
- FraudLabs Pro Fraud Prevention lists 13 features Chargeback’s listing doesn’t mention, including AI-powered detection, Auto-cancel, Bot detection.
Head to head
Fraud detection solution to minimize the chargebacks
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Micro Plan
- · 0 groping rule
- · 0 sub account
- · 5 validation rules
- · 50 custom blacklists
- · 500 queries/mo or sales < 25K USD/month
Mini Plan
- · 0 sub account
- · 1 grouping rule
- · 1,500 queries/month
- · 150 custom blacklists
- · 5 validation rules
Small Plan
- · 1 sub account
- · 10 validation rules
- · 2 grouping rules
- · 5,000 queries/month
- · 500 custom blacklists
Medium Plan
- · (Large and Enterprise Plan available.
- · 2 sub accounts
- · 2,500 custom blacklists
- · 20 validation rules
- · 25,000 queries/month
- · 5 grouping rules
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
FraudLabs Pro Fraud Prevention protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Reduce Frauds & Chargebacks - detect and stop the high risk order automatically.
- Customize your own fraud validation rules to suit to your business needs.
- Support SMS verification to automate the customers' phone number authentication.
- Receive notification via email/App/Slack when an order is canceled or pending.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  FraudLabs Pro Fraud Prevention |
|---|---|---|
| Detected stores | 119 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | FraudLabs Pro Fraud Prevention |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 3.2 ★ |
| App Store reviews | 131(ahead) | 14 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | FraudLabs Pro Fraud Prevention |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $29.95/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Chargeback | FraudLabs Pro Fraud Prevention |
|---|---|---|
| Shopify category rank | #4(ahead) | #92 |
| Shopify App Charts | #21 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Sep 6, 2017 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Hexasoft Development |
FAQ
Chargeback and FraudLabs Pro Fraud Prevention: common questions
- Is Chargeback or FraudLabs Pro Fraud Prevention cheaper?
- Only FraudLabs Pro Fraud Prevention lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chargeback or FraudLabs Pro Fraud Prevention?
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and FraudLabs Pro Fraud Prevention 3.2 from 14 reviews.
- What features does each app list that the other doesn’t?
- Chargeback lists 3 the others don’t mention, such as Chargeback alerts, Chargeback analytics, Order validation. FraudLabs Pro Fraud Prevention lists 13 the others don’t mention, such as AI-powered detection, Auto-cancel, Bot detection, Bots. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for FraudLabs Pro Fraud Prevention; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for FraudLabs Pro Fraud Prevention. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.