Chargeback: Auto Prevention vs Disputely: Prevent Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Chargeback, Nov 8, 2026 for Disputely.
The short answer
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and Disputely 4.5 from 27 reviews.
- Chargeback lists 4 features Disputely’s listing doesn’t mention, including Chargeback analytics, Email notifications, Fraud filters.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Prevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Fully automated chargeback management across processors
- Real-time fraud prevention and chargeback alerts
- Prevent fraudulent disputes with automated protection
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Disputely |
|---|---|---|
| Detected stores | 139 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Chargeback | Disputely |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.5 ★ |
| App Store reviews | 131(ahead) | 27 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3%(ahead) | 0% |
Pricing
| Measure | Chargeback | Disputely |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Chargeback | Disputely |
|---|---|---|
| Shopify category rank | #4(ahead) | #21 |
| Shopify App Charts | #21 in Fraud | #9 on Rookies in Fraud |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Aug 20, 2025 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Disputely |
FAQ
Chargeback and Disputely: common questions
- Which has better reviews, Chargeback or Disputely?
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and Disputely 4.5 from 27 reviews.
- What features does each app list that the other doesn’t?
- Chargeback lists 4 the others don’t mention, such as Chargeback analytics, Email notifications, Fraud filters, Order validation. Disputely lists 2 the others don’t mention, such as Automated workflows, High-risk alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Chargeback, Nov 8, 2026 for Disputely; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Chargeback, Nov 8, 2026 for Disputely. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.