Chargeback: Auto Prevention vs DisputeDesk Chargeback Defense
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Chargeback is detected on 35× as many Shopify stores as DisputeDesk Chargeback Defense: 104 vs 3 as of Nov 8, 2026.
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and DisputeDesk Chargeback Defense 5.0 from 1 reviews.
- Only DisputeDesk Chargeback Defense lists a free plan.
- DisputeDesk Chargeback Defense lists 4 features Chargeback’s listing doesn’t mention, including AI-powered detection, Automated workflows, Risk reports.
Head to head
- United States
- United Kingdom
- Canada
- Sweden
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
- · Auto-save packs to your store admin
- · Automatic detection of new disputes
- · Build & preview unlimited packs
- · First 5 evidence packs for free
- · Free dispute audit on install.
Starter
- · 14-day free trial
- · 20 evidence packs per month
- · Auto-save packs to Shopify Admin
- · Automatic evidence pack building
- · Up to 5 automation rules
Growth
- · 100 evidence packs per month
- · 14-day free trial
- · Auto-save packs to your store admin
- · Automatic evidence pack building
- · Unlimited automation rules
Scale
- · 14-day free trial
- · 400 evidence packs per month
- · Auto-save packs to your store admin
- · Automatic evidence pack building
- · Unlimited automation rules
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
DisputeDesk reads your dispute history and shows what is really happening: which cases are card chargebacks versus PayPal, which reason codes you face most, and which disputes you are refunding that still carry enough evidence to contest.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Detects every new chargeback automatically so none miss the deadline.
- Builds a complete, structured evidence response for each eligible dispute
- Runs disputes fully hands-off, or pauses chosen cases for your review.
- Auto-saves every evidence pack to your Shopify admin as a record.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  DisputeDesk Chargeback Defense |
|---|---|---|
| Detected stores | 104(ahead) | 3 |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Arts & Entertainment, Health & Beauty |
| Top store countries | United States, United Kingdom, Canada | Sweden, United States |
Reviews
| Measure | Chargeback | DisputeDesk Chargeback Defense |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 131(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | DisputeDesk Chargeback Defense |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Chargeback | DisputeDesk Chargeback Defense |
|---|---|---|
| Shopify category rank | #4(ahead) | #81 |
| Shopify App Charts | #25 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | May 27, 2026 |
| Languages | 1 | 5 |
| Developer | Chargeback Solutions FZCO | DisputeDesk |
FAQ
Chargeback and DisputeDesk Chargeback Defense: common questions
- Which is more popular, Chargeback or DisputeDesk Chargeback Defense?
- Chargeback is detected on 35× as many Shopify stores as DisputeDesk Chargeback Defense: 104 vs 3 as of Nov 8, 2026.
- Is Chargeback or DisputeDesk Chargeback Defense cheaper?
- Only DisputeDesk Chargeback Defense lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chargeback or DisputeDesk Chargeback Defense?
- On the Shopify App Store: Chargeback 4.9 from 131 reviews and DisputeDesk Chargeback Defense 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Chargeback lists 1 the others don’t mention, such as Order validation. DisputeDesk Chargeback Defense lists 4 the others don’t mention, such as AI-powered detection, Automated workflows, Risk reports, Visitor analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.