Chargeback: Auto Prevention vs ChargeBack Shield
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for ChargeBack Shield.
The short answer
- ChargeBack Shield lists 11 features Chargeback’s listing doesn’t mention, including AI-powered detection, Automated workflows, Blocklists.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
- · 30-order historical backfill on install
- · Auto-hold HIGH risk fufilments
- · Auto-tag risky customers in shopify
- · Pre-check tool to look up any customer
- · Real-time risk scoring on every order
- · Review queue for flagged orders
Growth
- · 75-historical backfill on install
- · Cross-store fraud network
- · Everything in Starter
- · Shopify flow integration
- · Up to 350 orders per month
Scale
- · 200-historical backfill on install
- · Customer blocklist and allowlist
- · Email alerts sfor HIGH risk orders
- · Everything in Growth
- · Up to 800 orders per month
Pro
- · 500-order historical backfill on install
- · Everything in Scale
- · Up to 2000 orders per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Refund abuse and chargebacks drain merchant profits, but most stores have no way to identify repeat offenders before processing a refund. Chargeback Shield scores every order automatically using refund history, purchase patterns, and cross-store fraud signals. Risky orders appear in a review queue with plain-English explanations. Risky fulfilments are held automatically until you decide.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Automated risk scoring on every order using 13 behavioral signals
- Customer risk profiles tracking refund history across all orders
- AI-generated chargeback dispute letters built from your order data
- Review queue with one-click hold, approve, or tag for risky orders
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  ChargeBack Shield |
|---|---|---|
| Detected stores | 119 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | ChargeBack Shield |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | ChargeBack Shield |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $14.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Chargeback | ChargeBack Shield |
|---|---|---|
| Shopify category rank | #4(ahead) | #238 |
| Shopify App Charts | #21 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | May 15, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Fraud Guard |
FAQ
Chargeback and ChargeBack Shield: common questions
- What features does each app list that the other doesn’t?
- ChargeBack Shield lists 11 the others don’t mention, such as AI-powered detection, Automated workflows, Blocklists, Custom alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for ChargeBack Shield; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for ChargeBack Shield. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.