Chargeback: Auto Prevention vs Chargeback Dispute: Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Chargeback Dispute.
The short answer
- Chargeback Dispute lists 21 features Chargeback’s listing doesn’t mention, including AI-powered detection, App notifications, Auto-cancel.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
STARTER
- · 1 team member
- · 30-day Analytics
- · AI-generated evidence letters
- · All payment gateways
- · Email + SMS alerts
- · Priority email support
GROWTH
- · 3 team members
- · Dedicated support
- · Everything in Starter
- · Fraud scoring & auto-fight rules
- · Full analytics + AI insights
- · Pre-dispute alerts (Verifi & Ethoca)
ENTERPRISE
- · Custom webhook integrations
- · Founder-led onboarding call
- · Monthly Dispute Intelligence Report
- · Pre-dispute alerts (Verifi & Ethoca)
- · Quarterly business review call
- · SLA 60-minute response time
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Chargeback Dispute automatically detects every chargeback before you miss the deadline. We collect evidence, generate an AI dispute letter tailored to the reason code, and help you submit it in minutes. Works with Shopify Payments, Stripe, PayPal, Razorpay, Mollie, Square, and Braintree — plus subscription platforms like Recurpay, Bold, Loop, and Skio.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- AI-generated dispute letters ready in 60 seconds
- Automatically catches every chargeback the moment it is filed
- Win probability score based on 15+ evidence factors
- Email and SMS alerts so you never miss a deadline
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Chargeback Dispute |
|---|---|---|
| Detected stores | 104 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Chargeback Dispute |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Chargeback Dispute |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $19/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | Chargeback | Chargeback Dispute |
|---|---|---|
| Shopify category rank | #4(ahead) | #192 |
| Shopify App Charts | #25 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Jun 17, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Nexify Solutions LLC |
FAQ
Chargeback and Chargeback Dispute: common questions
- What features does each app list that the other doesn’t?
- Chargeback lists 1 the others don’t mention, such as Fraud filters. Chargeback Dispute lists 21 the others don’t mention, such as AI-powered detection, App notifications, Auto-cancel, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Chargeback Dispute; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Chargeback Dispute. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.