Chargeback: Auto Prevention vs Chargeback Copilot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Chargeback Copilot.
The short answer
- Only Chargeback Copilot lists a free plan.
- Chargeback lists 4 features Chargeback Copilot’s listing doesn’t mention, including Chargeback alerts, Email notifications, Fraud filters.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
- · 3 evidence PDFs/month
- · Checklist and PDF export
- · Demo dispute workflow
Starter
- · 15 evidence PDFs/month
- · Deadline alerts
- · Saved merchant profile
Pro
- · 25 evidence PDFs/month
- · Enhanced PDFs
- · Statement drafts
Scale
- · 200 evidence PDFs/month
- · Full archive
- · Team workflow
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Chargeback Copilot helps merchants handle payment disputes with a clear workflow. The app gathers dispute, order, fulfillment, shipping, and customer context into one workspace, highlights due dates, and generates structured evidence PDFs with checklist guidance. Teams can prioritize urgent cases, keep responses consistent, and reduce manual copy-paste work.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Track open disputes and deadlines in one clear workspace.
- Use reason-specific drafts to prepare stronger response submissions.
- Prioritize urgent cases with due-soon views and status context.
- Run a demo flow with synthetic data and download a sample PDF.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Chargeback Copilot |
|---|---|---|
| Detected stores | 104 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Chargeback Copilot |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Chargeback Copilot |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $19/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Chargeback | Chargeback Copilot |
|---|---|---|
| Shopify category rank | #4(ahead) | #305 |
| Shopify App Charts | #25 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | loftvex |
FAQ
Chargeback and Chargeback Copilot: common questions
- Is Chargeback or Chargeback Copilot cheaper?
- Only Chargeback Copilot lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chargeback lists 4 the others don’t mention, such as Chargeback alerts, Email notifications, Fraud filters, Order validation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Chargeback Copilot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chargeback, Oct 14, 2026 for Chargeback Copilot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.