Chargeback: Auto Prevention vs Chargeback Buddy
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for Chargeback Buddy.
The short answer
- Only Chargeback Buddy lists a free plan.
- Chargeback lists 6 features Chargeback Buddy’s listing doesn’t mention, including Chargeback alerts, Chargeback analytics, Chargebacks.
Head to head
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate.
Chargeback Buddy helps merchants manage disputes from one workspace. It syncs Shopify Payments disputes, collects available order, payment, customer, fulfillment, refund, and policy records, and turns them into merchant-reviewed response drafts and exportable evidence packages. Merchants remain in control of every submission. Automatic dispute sync requires Shopify Payments.
- Quick and easy setup
- Chargeback prevention on autopilot - No work required from you
- Extensive overview of all chargebacks
- No contracts required, cancel anytime
- Sync Shopify Payments disputes and deadlines into one workspace
- Collect order, payment, fulfillment, refund, and customer evidence
- Create merchant-reviewed drafts and exportable evidence packages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chargeback |  Chargeback Buddy |
|---|---|---|
| Detected stores | 119 | Not published |
| Net store change, 28 days | +25 | 0 |
| Stores added, 28 days | 25 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Canada | Not published |
Reviews
| Measure | Chargeback | Chargeback Buddy |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 131 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 3% | Not enough data |
Pricing
| Measure | Chargeback | Chargeback Buddy |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Chargeback | Chargeback Buddy |
|---|---|---|
| Shopify category rank | #4 | #78 |
| Shopify App Charts | #21 in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 24, 2024 | Jul 30, 2026 |
| Languages | 1 | 1 |
| Developer | Chargeback Solutions FZCO | Watermelon tech |
FAQ
Chargeback and Chargeback Buddy: common questions
- Is Chargeback or Chargeback Buddy cheaper?
- Only Chargeback Buddy lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chargeback lists 6 the others don’t mention, such as Chargeback alerts, Chargeback analytics, Chargebacks, Email notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for Chargeback Buddy; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Chargeback, Oct 13, 2026 for Chargeback Buddy. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.