Chargeback Alerts vs Firebell

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chargeback Alerts, Oct 14, 2026 for Firebell.

The short answer

  • Only Firebell lists a free plan. Paid plans start at $5/month for Chargeback Alerts and $19/month for Firebell.
  • Chargeback Alerts lists 3 features Firebell’s listing doesn’t mention, including Batch notifications, Email templates, Fraud alerts.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Staff notifications
  • Staff notifications
Languages
  • English
  • English
Launched
Jun 4, 2026
Jul 31, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
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—
Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
$5/month
From $0 to $129/month
Plans
Standard Plan$5/month
7-day free trial
FreeFree
  • · 12 months of backup history
  • · Alert your team or developer
  • · Instant email alerts
  • · Monitor your homepage, hourly
  • · Monthly summary report
  • · Monthly theme backups
Starter$19/month
14-day free trial
  • · Checks every 5 minutes
  • · Everything in Free, plus:
  • · Monitor up to 5 pages
  • · One-click backup restore
  • · Slack alerts
  • · Watch 3 apps for outages
Pro$59/month
14-day free trial
  • · Checkout test every hour
  • · Daily theme backups (keeps last 14)
  • · Everything in Starter, plus:
  • · Monitor up to 20 pages
  • · Pages checked every minute
  • · Watch up to 10 apps
Scale$129/month
14-day free trial
  • · Backups from every 6h (keeps last 30)
  • · Checkout test every 15 minutes
  • · Everything in Pro, plus:
  • · Monitor up to 50 pages
  • · Priority support
  • · Watch all your apps
Coverage
5 of 8 features63%
5 of 8 features63%
Unique strengths
  • Batch notifications
  • Email templates
  • Fraud alerts
  • Multi-channel
  • Notification rules
  • Scheduling
Staff notifications
63%5/8
63%5/8
Customization
40%2/5
60%3/5
Notification types
100%3/3
67%2/3
323onlybothonly
Chargeback AlertsFirebell8 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

This is a simple app for helping you to stay on top of chargebacks by notifying you and your team via email, based on a list you provide, when a new chargeback is created or a chargeback is updated.

Your store can break without you knowing. A theme update stops the add-to-cart button, a page goes down, or an app has an outage - and the first sign is often a drop in sales. Firebell monitors your pages and tests your checkout like a real customer, then emails you and your team the moment something breaks - and again when it's fixed.

Key points
  • Receive an immediate email notifications when new chargeback are filed.
  • Get notified when a dispute's status changes, no need to manual check the portal
  • Send to a comma seperated list of email addresses
  • Around-the-clock monitoring of your homepage and the pages you choose
  • Automatic checkout testing that catches broken buy buttons before customers
  • Instant email and Slack alerts with clear steps on what to check and fix
Screenshots
Visualisation of how dispute updates trigger email notifications
Chargeback Alerts - Chargeback Notificatoins SimplifiedChargeback Alerts - Setup in secondsChargeback Alerts - Real Time Alerts
Down alert email with steps on what to check
Automated checkout test passing every stepFirebell dashboard showing store health and uptimeth

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChargeback AlertsFirebell
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChargeback AlertsFirebell
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChargeback AlertsFirebell
Free planNot listedYes
Lowest paid monthly plan$5/month(ahead)$19/month
Longest free trial7 days14 days
Plans listed14

Listing

MeasureChargeback AlertsFirebell
Shopify category rank#74in Staff notifications#61(ahead)in Staff notifications
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 4, 2026Jul 31, 2026
Languages1English1English
DeveloperCheck-In LabsZia & Zuko LTD

FAQ

Chargeback Alerts and Firebell: common questions

Is Chargeback Alerts or Firebell cheaper?
Only Firebell lists a free plan. Paid plans start at $5/month for Chargeback Alerts and $19/month for Firebell. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Chargeback Alerts lists 3 the others don’t mention, such as Batch notifications, Email templates, Fraud alerts. Firebell lists 3 the others don’t mention, such as Multi-channel, Notification rules, Scheduling. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chargeback Alerts, Oct 14, 2026 for Firebell; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chargeback Alerts, Oct 14, 2026 for Firebell. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.