ChargeAM vs Chargeback Trail
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for ChargeAM, Oct 13, 2026 for Chargeback Trail.
The short answer
- ChargeAM lists 1 features Chargeback Trail’s listing doesn’t mention, including Risk reports.
Head to head
Free install
- · Evidence scans and readiness scores
Starter
- · AI-generated rebuttal PDF
- · Automated evidence collection
- · Deadline tracking & alerts
- · Decision Trail audit log
- · Up to 10 disputes per month
Pro
- · AI-generated rebuttal PDF
- · Automated evidence collection
- · Deadline tracking & alerts
- · Decision Trail audit log
- · Up to 50 disputes per month
Unlimited
- · AI-generated rebuttal PDF
- · Automated evidence collection
- · Deadline tracking & alerts
- · Decision Trail audit log
- · Unlimited disputes
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePrepare reviewable evidence packets for Stripe disputes linked to Shopify orders. Review source labels, missing-evidence prompts and AI-drafted narrative before submitting. Shopify Payments preparation requires dispute access; contact support to confirm availability before installing for that provider. Shopify Payments uses assisted submission through Shopify, not automatic submission by ChargeAM.
Merchants often lose chargebacks simply by missing the deadline or submitting incomplete evidence. Chargeback Trail automatically collects order, fulfillment, and tracking data into a structured evidence package, then generates a bank-ready rebuttal as a PDF. It scores completeness so you know what is missing before submitting, and tracks every deadline.
- Source-cited chargeback evidence packets
- Missing-evidence prompts before review
- Merchant-reviewed AI narrative drafts
- Collects order, fulfillment, and tracking data into a single evidence package.
- Scores evidence completeness so you can see what is missing before submitting.
- Generates a bank-ready rebuttal PDF from the collected evidence and order data.
- Tracks every dispute response deadline so submissions are never late.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChargeAM |  Chargeback Trail |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChargeAM | Chargeback Trail |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChargeAM | Chargeback Trail |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $99/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | ChargeAM | Chargeback Trail |
|---|---|---|
| Shopify category rank | #303 | #211(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 30, 2026 | Aug 25, 2026 |
| Languages | 1 | 2 |
| Developer | FroggyHub | Logio Inc. |
FAQ
ChargeAM and Chargeback Trail: common questions
- What features does each app list that the other doesn’t?
- ChargeAM lists 1 the others don’t mention, such as Risk reports. Chargeback Trail lists 1 the others don’t mention, such as Email notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for ChargeAM, Oct 13, 2026 for Chargeback Trail; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for ChargeAM, Oct 13, 2026 for Chargeback Trail. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.