Catchly: AI Sales Chat & Leads vs Chizy: AI Chatbot & AI Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Catchly, Nov 5, 2026 for Chizy.
The short answer
- Only Catchly lists a free plan.
- Catchly lists 5 features Chizy’s listing doesn’t mention, including Agent avatar, Business hours, File upload.
Head to head
- United States
- United Kingdom
- France
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations a month
- · Fix this answer, your colors, position
- · Forms in chat, 20 knowledge entries
- · Lead capture and email replies
- · Leads added to Shopify customers
- · Often bought together cards
Starter
- · 200 knowledge entries
- · 500 AI conversations a month
- · CSV export of leads
- · Everything in Free
Growth
- · 1,000 knowledge entries
- · 2,000 AI conversations a month
- · Everything in Starter
- · Photos from shoppers
- · Proactive message next to chat button
- · Replay real questions to test changes
Pro
- · 5,000 knowledge entries
- · 6,000 AI conversations a month
- · AI visibility check with suggestions
- · Email marketing sync for opted in leads
- · Everything in Growth
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCatchly is an AI sales chat for your storefront. It learns your products, pages and policies and is built to answer only from them, offering a person when your store data has no answer. Shoppers chat without signing in and can leave their email, so you can reply after they leave. A promise guard passes refund, discount and delivery date requests to you.
Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages.
- Answers from your products, pages and policies, or offers a person instead
- Product cards with variant choice and add to cart, right in the chat
- No sign in to chat, and shoppers can leave an email for a reply later
- Take over chats live, and Fix this answer makes the AI follow your correction
- Auto-learn store products, policies, and pages in one click
- Train your AI chatbot with custom setting and knowledge
- Drive more sales with tailored product suggestions + add-to-cart from chat
- Seamless transition to live agents via WhatsApp, phone, or email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chizy | |
|---|---|---|
| Detected stores | Not published | 346 |
| Net store change, 28 days | 0 | +9 |
| Stores added, 28 days | Not enough data | 9 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, France |
Reviews
| Measure | Chizy | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 135 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
Catchly and Chizy: common questions
- Is Catchly or Chizy cheaper?
- Only Catchly lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Catchly lists 5 the others don’t mention, such as Agent avatar, Business hours, File upload, Greetings. Chizy lists 4 the others don’t mention, such as Agent analytics, Color and font, Emojis and stickers, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Catchly, Nov 5, 2026 for Chizy; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Catchly, Nov 5, 2026 for Chizy. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.